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trane tam7 evc error code

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trane
36K views 24 replies 4 participants last post by  Makeitcold  
#1 ·
Noticed the air cond wasn't getting cool enough (still working, cool air coming out from outlet but struggle to get to target temp set by thermostat). Went to check the airhandler and noticed these red flashing lights I have never seen before. I made a youtube video of it but can't post the link because I'm new to the forum, happy to send you a link if there is a way...

I can't find service manual of the unit online, don't think the contractor left me one neither... the closest resource i can find that explain the fault code for tam7 is a tech video, again I can't post a link... If you google for "fieldtechhelp tam7 evc fault codes" it will show up, the one on the fieldtechhelp website.

On my unit there are 2 set of LEDs, instead of 1 set as shown in the tech video, I presume because my unit is configured for 2 zones? The upper red LED is flashing 11 times and the lower red one is flashing 10 times. According to the tech video, they mean drainage problem and low superheat respectively. I'm a little confused why 2 errors are happening at the same time? (if I'm interpreting the light correctly at all)

I have scheduled a tech to come take a look tomorrow but would like to know some basic of what's going on first...

Thanks in advance!
 
#2 ·
ok i found this pdf "Hyperion* Field Reference Data *TAM7" now i understand the LED better. i was confused about AFC v.s. EVC lights. AFC is flashing 11 meaning problem with EVC, EVC is flashing 10 means problem low superheat.

what are the common causes for low superheat? i measured ohm of the stepper motor on its terminals, supposed to be 46 ohms but I got a reading of 4.4k... i guess the motor is busted?
 
#4 ·
Multiple things can cause low SH with the main ones being low on air flow or a faulty sensor on the TAM7.
 
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#5 ·
yea thanks.

i feel like i don't have the equipment / knowledge to troubleshoot this (probes and gauges for doing sensor / eev valve tests) to be able to pinpoint the issue. will see how it goes with the tech, hope he is good / knowledgeable. but i always like to have a bit understanding of these stuff myself i found it interesting.

by "low on air flow", you mean like a design / setup issue for e.g. return grill not big enough? or maybe something obstructing the air flow in the pipes? i didn't use to have this issue (had this system for a few years) so it should be something new...
 
#7 ·
so the guy came out, said i was low on refrigerant, really low. so he charged it, now it seems to be cooling better. however those red lights are still on... the guy was like don't worry too much about it... he is going to come back and add dye to see if we can find the leak.

i'm kinda feeling uneasy about the fact that the red lights are still on... should i be worried?
 
#9 ·
he leak checked outside with his meter around the AC unit found nothing, but didn't check the inside.
i'm unsure if dye will help because i have a finished basement if the leak is in a pipe covered in the ceiling i won't see it... also the dye is expensive...
 
#10 ·
I’d guesstimate that 95% if leaks will be at the indoor coil, no idea why he didn’t check that? Leak dye is for when your just not finding the leak with an electronic leak detector or soapy bubbles as pecmsg said. As for the led’s, he may not have fully charged the system or you may have a multiple offender. Very unlikely that it’s leaking in the lineset but it’s possible, if you are you’ll start to notice a growing stain in the drywall from refrigerant oil. How long did he spend working on it?
 
#11 ·
no idea why he didn't check leak around the air handler... just to charge more money for the dye probably?
spent about an hour recharging it etc. the idea of having him to check for leak indoor around the air handler did come across my mind i guess i should have asked him to do it...
according to him he did fully charged it up, so i suspect there is still something else wrong in the system...
 
#12 ·
On the red LEDs, it seems like you have to reset them, I don't think they go away on their own.

Low superheat is for example 0-5. High superheat would be 30-40. Superheat is a measure of how much liquid refrigerant is in the indoor coil, so low superheat would mean that the coil is almost full. That is generally not a situation with a low refrigerant charge.
 
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#14 ·
yea, that's why when i told him the indicator was showing low superheat he was surprised, and asked if it wasn't high superheat, because from what he was reading from his gauge...

so i think 1 problem is there is a leak somewhere, caused it to be low on refrigerant, hard to not trust his gauge... after he recharged it, the gauges reading are good, and it was blowing out cold air, that's why he told me not to worry about the error LEDs. Maybe there is something else causing the air handler giving high superheat error. maybe the sensors are busted?

Also @BNME8EZ you mention the red LEDs lead to be reset, how do it do it maybe I'll give it a try...
 
#20 ·
just to keep everyone posted, the red LEDs turned itself off - maybe just take some times for it to realize and reset itself (previous i did power cycle it multiple times hoping it will reset to no avail. but this morning i just noticed the error is gone)?

they're still gonna come back for adding dye. they say the dye has a sealant in it if it is a tiny leak it is possible it will seal it...
 
#18 ·
Checking and charging refrigerant we use subcooling and superheat, not pressures, because it’s blowing cold is not always an indicator of a properly working system. I saw a system last summer that the evap coil and blower wheel were so dirty that the system still had a good split even with a major refrigerant leak. Homeowner only called because her bill seemed high and figured it needed a good cleaning. The TAM7 has very specific diagnostic steps one must take to determine proper operation, you can’t wing it
 
#19 ·
I was hoping he would follow those flow chart i found in the service manual for diagnosis. But I don't think he was particularly familiar with tam7...

where can I find techincian that know trane product. This guy was already from a hvac company I found on trane website but I don't think he was particular familiar with trane...
 
#25 ·
The guy sounds lazy as hell, guessing a/h is in an attic? He needs to leak check the indoor coil, leak dye is for last resort, not to avoid having to leak search. I would not let anyone put in any leak stop kind of product. It will contaminate everything in the system and can cause more problems, personally I won’t install it unless the customer demands it and I get a signature stating that they have been informed I am against doing this. Call the company back and ask them if it’s their policy not to leak check the indoor coil, if they say there’s no need, call someone else
 
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