Workplace AX 3.8 BACnet (status:down)

[Actionair30]

Hello,

I’m having a difficult Time trying To reestablish a BACnet database device and discover a new BACnet database device, im having no luck talking to the new device. The next attempt is to use Wireshark.

Is anyone willing to Assist with troubleshooting.




at con.tridium.bacnet-stack-link.ip-BBacnetIpLinkLayer_sendEvl1Megsage(BBacnetIpLinkla yer.java)
at com.tridium.bacnet.stack-link.ip.BBacnetIpLinkLayer-sendRequest(BBacnet-IpLinklayer-java)
at con.tridium.bacnet.stack.network.BNetworkPort.send ToLink(BNetworkPort-java)
at com.tridium.bacnet.stack.network.BBacnetNetworkLay er.sendToPort(BBacnetNetworkLayer.java)
at com-tridium.bacnet-stack.network.BBacnetNetworkLayer-sendRequest(BBacnetNetworkLayer.java)
at com,tridiun.bacnet-stack.transport.ClientStateMachine-sendConfirmedRequestUnsegmented(ClientStateMachin
at con.tridium.bacnet.stack.transport.ClientStateMach ine.gendConfirmedRequest(ClientStateMachine.java)
at com.tridium.bacnet.stack-transport.ClientStateMachine.accegs$1(ClientStateM achine,java)
at com.tridium.bacnet.stack.transport.ClientStateMach ine$AwaitConfirmation.processRequestTimeout(Client Stat
at com.tridium.bacnet.stack.transport.ClientStateMach ine$AwaitConfirmation-proceas(ClientStateMachine.java)
at com.tridium.bacnet.stack.transport.ClientStateMach ine.process(ClientStateMachine.java)
at com.tridium.bacnet.stack,transport.ClientStateMach ine.route(ClientStateMachine.java)
at javax.baja.util.Worker.process(Worker.java)
at javax.baja.util. Worker$Processor.run (Worker.java)
at java.lang.Thread.run (Unknown Source)
ERROR [15:20:52 08-Aug-22 GMT] [bacnet.link.ip] Cannot send Bacnet/IP packet!
java.io-I0Exception: Host is down
at java.net.PlainDatagramSocketImpl.send (Native Method)
at java.net. DatagramSocket.send (Unknown Source)
at com, tridium.bacnet.stack.link.ip.BBacnetIpLinkLayer.se ndBvl1Megaage(BBacnetIpLinklayer.java)
at con.tridium.bacnet.stack.link.ip.BBachetIplinklaye r.sendBvllMegsage(BBacnetIpLinkLayer.java)
at com.tridium.bacnet.stack.link.ip.BBacnetIpLinklaye r,sendRequest(BBacnetIpLinkLayer.java)
at com. tridium.bacnet.stack.network.BNetworkPort-sendToLink(BNetworkPort.java)
at com.tridium.bacnet.stack.network.BBacnetNetworklay er,sendToPort(BBacnetNetworklayer.java)
at com.tridium.bacnet.stack.network.BBacnetNetworklay er,sendRequest(BBacnetNetworkLayer-java)
at com.tridium.bacnet.stack.transport.ClientStateMach ine.sendConfirmedRequestUnsegmented(ClientStateMac hine.jai
at com. tridium.bacnet.stack.transport.ClientStateMachine. sendConfirmedRequest(ClientStateMachine-java)
at com, tridium.bacnet.stack.transport.ClientStateMachine. acce33$1(ClientStateMachine,java)
at com.tridium.bacnet, stack. transport.ClientStateMachine*AwaitConfirmation.pro cessRequestTimeout(ClientStateMac
at com. tridium.bacnet.stack,transport,ClientStateMachinef AwaitConfirmation.process(ClientStateMachine.java)
at con.tridium.bacnet.stack.transport.Client3tateMach ine.procees(ClientStateMachine.¡ava)
ät com. tridium.bacnet. stack. transport.ClientStateMachine.route (ClientStateMachine. java)
at com.tridium.bacnet.stack. transport.ApplicationFdu, run (ApplicationPdu. java)
at javax.baja,util.Worker,procese(Worker,java)
at javax.baja.util.Worker$Processor,run (Worker, java)
at java. lang, Thread. run (Unknown Source)
ERROR A [15:20:55
08-Aug-22 GMT] (bacnet,transport] Transaction Timed out! invokeId 53
MESSAGE [15:20:55 08-Aug-22 GMT][bacnet.client] TransactionException pinging BacnetDevice (Multistack$201}: Transact
Prol
Chr



at con.tridium.bacnet-stack-link.ip-BBacnetIpLinkLayer_sendEvl1Megsage(BBacnetIpLinkla yer.java)
at com.tridium.bacnet.stack-link.ip.BBacnetIpLinkLayer-sendRequest(BBacnet-IpLinklayer-java)
at con.tridium.bacnet.stack.network.BNetworkPort.send ToLink(BNetworkPort-java)
at com.tridium.bacnet.stack.network.BBacnetNetworkLay er.sendToPort(BBacnetNetworkLayer.java)
at com-tridium.bacnet-stack.network.BBacnetNetworkLayer-sendRequest(BBacnetNetworkLayer.java)
at com,tridiun.bacnet-stack.transport.ClientStateMachine-sendConfirmedRequestUnsegmented(ClientStateMachin
at con.tridium.bacnet.stack.transport.ClientStateMach ine.gendConfirmedRequest(ClientStateMachine.java)
at com.tridium.bacnet.stack-transport.ClientStateMachine.accegs$1(ClientStateM achine,java)
at com.tridium.bacnet.stack.transport.ClientStateMach ine$AwaitConfirmation.processRequestTimeout(Client Stat
at com.tridium.bacnet.stack.transport.ClientStateMach ine$AwaitConfirmation-proceas(ClientStateMachine.java)
at com.tridium.bacnet.stack.transport.ClientStateMach ine.process(ClientStateMachine.java)
at com.tridium.bacnet.stack,transport.ClientStateMach ine.route(ClientStateMachine.java)
at javax.baja.util.Worker.process(Worker.java)
at javax.baja.util. Worker$Processor.run (Worker.java)
at java.lang.Thread.run (Unknown Source)
ERROR [15:20:52 08-Aug-22 GMT] [bacnet.link.ip] Cannot send Bacnet/IP packet!
java.io-I0Exception: Host is down
at java.net.PlainDatagramSocketImpl.send (Native Method)
at java.net. DatagramSocket.send (Unknown Source)
at com, tridium.bacnet.stack.link.ip.BBacnetIpLinkLayer.se ndBvl1Megaage(BBacnetIpLinklayer.java)
at con.tridium.bacnet.stack.link.ip.BBachetIplinklaye r.sendBvllMegsage(BBacnetIpLinkLayer.java)
at com.tridium.bacnet.stack.link.ip.BBacnetIpLinklaye r,sendRequest(BBacnetIpLinkLayer.java)
at com. tridium.bacnet.stack.network.BNetworkPort-sendToLink(BNetworkPort.java)
at com.tridium.bacnet.stack.network.BBacnetNetworklay er,sendToPort(BBacnetNetworklayer.java)
at com.tridium.bacnet.stack.network.BBacnetNetworklay er,sendRequest(BBacnetNetworkLayer-java)
at com.tridium.bacnet.stack.transport.ClientStateMach ine.sendConfirmedRequestUnsegmented(ClientStateMac hine.jai
at com. tridium.bacnet.stack.transport.ClientStateMachine. sendConfirmedRequest(ClientStateMachine-java)
at com, tridium.bacnet.stack.transport.ClientStateMachine. acce33$1(ClientStateMachine,java)
at com.tridium.bacnet, stack. transport.ClientStateMachine*AwaitConfirmation.pro cessRequestTimeout(ClientStateMac
at com. tridium.bacnet.stack,transport,ClientStateMachinef AwaitConfirmation.process(ClientStateMachine.java)
at con.tridium.bacnet.stack.transport.Client3tateMach ine.procees(ClientStateMachine.¡ava)
ät com. tridium.bacnet. stack. transport.ClientStateMachine.route (ClientStateMachine. java)
at com.tridium.bacnet.stack. transport.ApplicationFdu, run (ApplicationPdu. java)
at javax.baja,util.Worker,procese(Worker,java)
at javax.baja.util.Worker$Processor,run (Worker, java)
at java. lang, Thread. run (Unknown Source)
ERROR A [15:20:55
08-Aug-22 GMT] (bacnet,transport] Transaction Timed out! invokeId 53
MESSAGE [15:20:55 08-Aug-22 GMT][bacnet.client] TransactionException pinging BacnetDevice (Multistack$201}: Transact
Prol
Chr

[orion242]

Looks like the NIC you have setup in the bacnet driver is on a different subnet than the multicrap your trying to pull in and you do not have BBMDs setup.

[Actionair30]

I might be wrong, but I can gather more information because I'm assisting via phone. The JACE is IP 127, and the Multistack IP 102 is the BACnet device.

From my understanding, all the BBMD settings were existing, and the IP 102 is going into an unmanaged router.

[orion242]

Under your bacnet driver IP port, no bbmds are setup. Since you manually added or that multicrap was existing, it should still talk without assuming the station has a route to actually directly talk to this guy. Guessing you need to take a look at how the network is setup and things are connected. That station IP is internet routable, the multistack IP is not.

Secondary IP port in use and maybe that should be what the bacnet driver is using? Would make more sense than your current setup at least.

[Actionair30]

Thanks for the help by the way.

That's the thing the only sudden change was a new Device, I tried to mimic the settings from the old device and the new device.

I was able to make check the PCO Web settings and everything matches the new driver.

If I can figure out how to discover a new BACnet device ill be happy with that..

[orion242]

That's the thing the only sudden change was a new Device, I tried to mimic the settings from the old device and the new device.

If it worked before and you copied the IP, SM, GW, bacnet network #, device instance, udp port, there isn't a much left. MAC filtering in play? Did you look for BBMD setup before removing the OG device?

If I can figure out how to discover a new BACnet device ill be happy with that..

Discovery will require everything is perfect and happy in bacnet land. Your not there yet from the sounds of it.

[Actionair30]

Yeah, I'm Going out today, but I've been helping for a while now. I was hoping to resolve this ahead of time.

Do you have any notes on setting up a Niagara 3.8 bbmd and bdt?

What methods would other methods look at if you walked up to the system?