It's been a few years but if I recall correctly, the ASC's use a scale of 100 to -100 for max cooling to max heating.
If you're what you're seeing is the not the heating load going to -100 then I'm not exactly sure of what's going on.
Can you post a screen shot of the controller summary or the graphic that has the values you're referring to?
If you don't mind sharing, where are you located?
Ken