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Thread: Platform Error in JACE

  1. #1
    Join Date
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    Platform Error in JACE

    i get an error in my distech jace that says "Modules and installed data files versions are not the same". this is a new jace that is being added to network under a station supervisor. any help would be appreciated.

  2. #2
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    Mar 2008
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    Which version modules do you have ? Which version in platform administration do you have ?

    Sent from my Pixel 3 XL using Tapatalk

  3. #3
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    Sounds like a Distech JACE, if so, install their dist file.

    Sent from my Pixel 4a using Tapatalk

  4. #4
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    Thread Starter
    Quote Originally Posted by bdivell View Post
    Which version modules do you have ? Which version in platform administration do you have ?

    Sent from my Pixel 3 XL using Tapatalk
    i think the problem lies in the distech modules. all the others match the niagara version but the distech controls modules have a ? mark in blue on them.

  5. #5
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    Thread Starter
    Quote Originally Posted by digo View Post
    Sounds like a Distech JACE, if so, install their dist file.

    Sent from my Pixel 4a using Tapatalk
    once you put the new dist file. what is the default platform username/password?

  6. #6
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    Sounds like you did a clean dist, then ran into the cert issue...

    What I meant by distech's dist file is they have a JACE dist file that deploys not only the required modules, but additional files to support their tools.
    That dist is located under the Distech downloaded files folder.

    Sent from my Pixel 4a using Tapatalk

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