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COVID-19's Effect on Service Marketing and Field Service
New 'best practices' are becoming essential after COVID-19, as more customers work from home and spend more time on their computers.
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Yeah the services sector seems more impacted than the new install. Glad things are getting back to normal.
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Doing more traditional marketing could definitely be a way to stand out if everyone around you is doing digital because of this.
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Many field services organizations went to work from home structure. Safety is first. Limited travel and other restrictions. It is necessary for a service company to change their working model (leading companies, in other industries, for instance, IT, have started it right from the pandemic start).
The best way is investing in technology and tools:
Cyber security new technologies;
Video technology for service delivery;
Remote assistance.
Also it is necessary to be agile with monitoring fast changing situation with the pandemic.
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Endeavor Team
idagarfield101 liked this post.
