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Thread: would you service this furnace?

  1. #1
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    would you service this furnace?

    With proper access blocked by the water softener, and the excessive rust and corrosion clearly visible, I declined to repair this unit. What would you have done?
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  2. #2
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    Tell them to call the number on the sticker that is mounted above the Heil logo on the access panel..if the company is out of business,...oh well

  3. #3
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    The inside looks fine in your pictures I think that's just corrosion from the salt. I would have serviced it but then again in my market most everything looks worse than that.

    Sent in a state of increasing entropy using Tapatalk

  4. #4
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    I think that job would be a very interesting challenge,only if the $ is there.

  5. #5
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    I would have had the furnace serviced and repaired, (to get operational), and billed and collected. If softener needed shut down and moved immediately for that to happen, that would be included. Otherwise, I would schedule a follow up visit preferably when it gets slower to come back again and permanently relocate softener and clean and follow up with any other maintenance. A good way to build repeat customer for yearly service (which is why this unit is in this condition) and when this needs replaced.

  6. #6
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    Yes sir; Time & Material with a smile. Well; a Grin anyway. <g>

    What was their complaint? Why were you called out there?


    PHM
    -------


    Quote Originally Posted by george3 View Post
    With proper access blocked by the water softener, and the excessive rust and corrosion clearly visible, I declined to repair this unit. What would you have done?
    PHM
    --------
    The conventional view serves to protect us from the painful job of Thinking

  7. #7
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    Quote Originally Posted by george3 View Post
    With proper access blocked by the water softener, and the excessive rust and corrosion clearly visible, I declined to repair this unit. What would you have done?
    Yes i certainly would have. I just would have billed accordingly is all. But to each their own

  8. #8
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    If it were me I would have unscrewed the tubing from that salt tank and moved it out of my way. I'll bet that would have taken all of about 1 minute.

    Lots of people work on furnaces in worse spots than that one. You can't just run away from every job that you don't like.
    If at First You Don't Succeed, Skydiving Is Not for You.

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  10. #9
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    I love commercial.
    [Avatar photo from a Florida training accident. Everyone walked away.]
    2 Tim 3:16-17

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  11. #10
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    Amazing that Dumb Valve still works

  12. #11
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    I might tell them to have the equipment removed from in front of the furnace then call me back when access is feasable.
    If the argue, tell them to call someone else.
    Otherwise, disconnect the softener equipment, service the furnace, then tell them you are not a plumber and they will have to call someone to reconnect it.
    Those who dance, appear insane to those who do not hear the music.
    Those who believe, appear ignorant to those who do not know God.

  13. #12
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    If you can't pull the blower out in my opinion not serviceable. Why do we break our backs for other idiots mistakes? I guess to make $$ but where is the line? Had a horizontal attic furnace with 3 inch clearance on the front. Said when anything breaks = new furnace. There should be a misc idiot charge in the flat rate book.


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  14. #13
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    I’ve worked on worse.

  15. #14
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    Quote Originally Posted by timebuilder View Post
    I love commercial.
    I think commercial I think 10 below windy day, a foot of snow on the roof with a unit down that has 279 wires all the same color and 16 years worth of jumping techniques already done on it. No thanks.
    I'll say in thousands of calls, I have turned down one upon arrival. Think about 40 cats with no issues about marking everything in the house with their 'scent'

  16. #15
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    I would have done the same thing that you did. Decline to work on it in that position. If they wanted to pay my extremely high "I D 10 T' charge to have softener moved, well, then maybe we discuss it. But, I would be sure to explain that with the age and condition , a new furnace would be better money spent. If my techs sent me a pic of that and asked if they should attempt repair, I would tell them NO. Time to properly replace with service space as per code.

  17. #16
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    Quote Originally Posted by Glennhvac View Post
    I think commercial I think 10 below windy day, a foot of snow on the roof with a unit down that has 279 wires all the same color and 16 years worth of jumping techniques already done on it. No thanks.
    I'll say in thousands of calls, I have turned down one upon arrival. Think about 40 cats with no issues about marking everything in the house with their 'scent'
    On the contrary.

    When I think of commercial, I think of easily understood systems that residential contractors do not understand and have no experience working on. I will spend perhaps one day a year in the conditions you just described, never having entered an attic or a crawl space, and the rest of the time I'm getting the work done in a half an hour and spending the next three working on paperwork in an air-conditioned or heated vehicle.

    Yesterday was very unusual.....in that I had to replace a blower motor in a York Predator unit, and that did take a couple hours because I had to do the blower bearings as well....which were seized to the shaft, but I did have the apprentice with me, and I taught him how to do what I had done and what tools he would need to purchase to be able to do the job.....and I still got home 2 hours early.
    [Avatar photo from a Florida training accident. Everyone walked away.]
    2 Tim 3:16-17

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  18. #17
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    Not defending the salt barrel next to the furnace, but it looks like the ductwork above is also corroded. All could have been from a plumbing leak long ago repaired. Also notice the floor drain sorta under the furnace, in another thread awhile back someone refused to fix a furnace that had that.
    Sometimes ya gotta do what ya gotta do. Nut up and get the heat on provided the furnace is in otherwise safe to operate condition, and note all your concerns. No "good" reviews come from clients who have waited half a day for you and you walk away leaving them still without heat.

  19. #18
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    This brings to mind the paragraph in the instruction manual about clearance in front of and around the unit.

  20. #19
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    Had one the other day... new customer...

    Some hack had replaced the water heater... including a re-cerc pump, attached to the drain (and there is NO drain valve).
    Anyways... the hack did not put the water heater all the way back in the corner... and as a result... the air filter would not come out of the furnace...
    And you guessed it... it is one of those aluminum frame washable ones...

    Had to sawzall the filter into pieces... 2x... to get it out... then fold a paper pleated filter repeatedly to get it in.

    Cleaned the flame sensor and attached it with a larger screw (5/16 rather than 1/4... LOVE Goo-mans, the sheet metal strips out from screws by just looking at it...)
    Anyhow, works fine now.

    Showed the issue to the HO... explained the issue...
    They said they did not have the number of the plumber, could I fix the issue...

    Sadly... the WH was installed with ProPress... so I cannot solder any of the pipes (mess up the O rings with heat)...
    Had to decline... could have made some $$$ moving the WH back out of the way...
    GA-HVAC-Tech

    Your comfort, Your way, Everyday!

    GA's basic rules of home heating and AC upgrades:
    *Installation is more important than the brand of equipment
    *The duct system keeps the house comfortable; the equipment only heats and cools (and dehumidifies)
    *The value of comfort, over the long term; leave economic choices behind!
    Choose your contractor wisely!

  21. #20
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    time to invest in a pro press love mine

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