There is a reversing valve that is energized by the O/B Stat. There are different set ups for heat pumps but they usually have TXV or Piston, if there is two metering devices (outdoor and indoor) they will have a check valve diversion path depending on flow. If there is only one metering device like on ductless splits then both lines need to be insulated. There are many different types of metering devices used, the best way to learn is to read the manufactures specs on each unit you install so you fully understand how it operates. Ultimately when you are talking about heat pumps you don't use the term evaporator or condenser, you use indoor unit and outdoor unit. The reversing valve is located in the outdoor unit, the discharge line enters the reversing valve, there are three outlets, in heating mode the hi pressure hi temp super heated Vapour travels to the indoor unit to heat the house, the indoor coil rejects the heat to the house and condenses the refrigerant and it flows back to the outdoor unit where it picks up heat from outside to turn into a low temp, low pressure, super heated vapour. Vice versa.. If you draw it out on a sheet of paper it makes more sense. If your airflow in your indoor unit is to low you will have a high head pressure and your compressor will die prematurely, this is one of the major malfunction because techs don't take the time to set up the unit in heating mode..