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  1. #1
    Join Date
    Sep 2007
    Location
    Kenilworth NJ
    Posts
    1,696
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    Can't we just fix it!?!

    When I hear that from a customer I want to document well the reasons why we cannot. So what do you think?

    This is as much a wall of shame post as much as my first you tube posting.....

    A 20 ton air source condenser hooked to a unit that was a 15 ton water source unit, but has been cut out of the piping and has a few other mods. The only other detail not in the videos is that the semihermetic compressor is open to the atmosphere for who knows how long, and the scroll is burned out - thus the reason for the service call.

    Seeing stuff like this is why I love service in New York City.

    http://www.youtube.com/watch?v=Rzlp3I5elpg

    http://www.youtube.com/watch?v=K5eMgQcw5_I

    http://www.youtube.com/watch?v=c-IVedvFD9E

    http://www.youtube.com/watch?v=cIS3w6u97Jo
    Hmmmm....smells like numbatwo to me.

  2. #2
    Join Date
    Jul 2009
    Location
    In a mechanical room....
    Posts
    1,908
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    And thats what cha get for going with the lowest price
    “It takes courage to grow up and turn out to be who you really are.”

    - E.E. Cummings

  3. #3
    Join Date
    Feb 2010
    Location
    Northeast, PA
    Posts
    233
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    But , it worked fine last season, Right!That would be the normal BullSh t from the client.You guys have your hands full good luck, I like a good, nevermind!@#$

  4. #4
    Join Date
    Sep 2007
    Location
    Kenilworth NJ
    Posts
    1,696
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    Thread Starter
    The answer 'no you can't just fix it' is a test to see if they have learned their lesson or not. if not they will get slapped around by hackers for another few years, then we'll talk.

    I love the last vid with the trash can stacks on the condenser.....

    I love love love NYC
    Hmmmm....smells like numbatwo to me.

  5. #5
    Join Date
    Jun 2008
    Location
    Youngsville, LA
    Posts
    52
    Post Likes
    If it was me, I would walk from it or only give a price for a change out.

  6. #6
    Join Date
    Sep 2007
    Location
    Kenilworth NJ
    Posts
    1,696
    Post Likes
    Thread Starter
    Quote Originally Posted by tinnmann View Post
    If it was me, I would walk from it or only give a price for a change out.
    That is what we did - we quoted a replacement.

    We do not want to take responsibility for the hack job piping, the burnt out compressors, the frankenstien wiring, the trashcan stacks on the condenser fans, the trash in the blower, the 30+ year old contactors, and on and on. Repairs are not an option.
    Hmmmm....smells like numbatwo to me.

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