Well, I guess if we had to bump this thread up, i'll reply.
Not a single customer of mine has had a lamp changed, and they opted to unplug the light or purchase a different light. 50-70% failure rate on ballast and the pathetic customer service from RGF has caused us to stop selling the quanity of these that we did and we pulled it from our product line. RGF is a piece of garbage, and the low posters here talking good about it are most probably RGF employees trying to battle the high numbers of negitive comments about their light. We have pulled almost every phicell out that we installed with the reasons in order
1. Failed Ballast,
2. Bulb change cost
3. Odor and lack of performance
Work sucks, lets go skydive