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  1. #27
    Join Date
    Dec 2005
    Location
    Melbourne, Australia
    Posts
    102
    Post Likes
    Hi,
    I have a 30RB0302 chiller. The EXV board is a 32GB500-422EE. When you purchase the board it comes empty & requires a
    Carrier Tech to download the software. There is no plug on the actual board, so I assume they go through the CCN connection
    on main board?

  2. #28
    Join Date
    Dec 2005
    Location
    Melbourne, Australia
    Posts
    102
    Post Likes
    Hi Bas,
    Do the user manuals come with the Service Tool V kit? I bought the kit from the U.S a couple of years ago. Can connect to chillers to read operating data, but don't know how to do much more than that. For manual testing, I still go through the chiller controller.

  3. #29
    Join Date
    Apr 2007
    Location
    uk
    Posts
    272
    Post Likes
    ChillBill

    I'm afraid your stuck with having to use Carrier Service to download the software onto your EXV board service tool is not used for downloading software. The program used is Winloader and the EXV files are issued to Carrier Service only in OZ.

    Gibbo

  4. #30
    Join Date
    Dec 2005
    Location
    Melbourne, Australia
    Posts
    102
    Post Likes
    Thought that might be the case. Which sucks! Thanks Gibbo.

  5. #31
    Join Date
    Dec 2006
    Location
    Washington, DC
    Posts
    578
    Post Likes
    Quote Originally Posted by chill bill View Post
    Hi,
    I have a 30RB0302 chiller. The EXV board is a 32GB500-422EE. When you purchase the board it comes empty & requires a
    Carrier Tech to download the software. There is no plug on the actual board, so I assume they go through the CCN connection
    on main board?
    If you order the part with the number on the board it will come blank. If you order the board with the model and serial of the equipment it should come programmed for your specific equipment.

    Just exchange the board if they are going to charge you. Worse case this way is a 15% restock.
    Quote Originally Posted by Qui-Gon Jinn (Star Wars Episode 1)
    "The ablilty to speak does not make you intelligent!"

  6. #32
    Join Date
    Jan 2014
    Posts
    4
    Post Likes
    I know this was a while ago but do you know if comfort view can still run on windows 7?

  7. #33
    Join Date
    Feb 2008
    Location
    The Socialist Republic Of California
    Posts
    147
    Post Likes
    yes, drop me an email ill walk ya through it
    Salad Isn't food, It's what food eats.

  8. #34
    Join Date
    Mar 2015
    Posts
    10
    Post Likes
    Looking for help with whether or not Network Service tool V and the usb to CCN converter are compatible with windows 8 OS? after I install the program with NSTV, I attempt to plug the usb converter in to install the drivers and nothing further happens, no dialog boxes for install or anything. When attempting to use connection manager to connect to a device, I receive "unable to validate product key)" . has anyone else come across this issue? If it is not compatible with windows 8 OS, does anyone know anyway around this besides reformatting with windows 7?????

  9. #35
    Join Date
    Apr 2017
    Location
    Guam - Where American's Day Begins
    Posts
    2
    Post Likes
    Quote Originally Posted by Hvacbyday View Post
    yes, drop me an email ill walk ya through it
    Good Morning Hvacbyday,
    I would like to receive the information on how to configure CVIEW 3.2 to run on Windows 7 Enterprise.
    Please send the steps to "frogoff@gmail.com".
    Thanks for your support.

  10. #36
    Join Date
    Aug 2010
    Posts
    30
    Post Likes
    Hvacbyday I know this is an old thread. I actually sent you an e-mail about a month ago and I am wondering if you can help with getting comfortview on windows 7. Hopefully you can help me out. thanks.

  11. #37
    Join Date
    May 2018
    Location
    VA/DC
    Posts
    119
    Post Likes
    Quote Originally Posted by ryandavis View Post
    Looking for help with whether or not Network Service tool V and the usb to CCN converter are compatible with windows 8 OS? after I install the program with NSTV, I attempt to plug the usb converter in to install the drivers and nothing further happens, no dialog boxes for install or anything. When attempting to use connection manager to connect to a device, I receive "unable to validate product key)" . has anyone else come across this issue? If it is not compatible with windows 8 OS, does anyone know anyway around this besides reformatting with windows 7?????
    It does and win 10. Email me for the program

  12. #38
    Join Date
    Jun 2013
    Posts
    9
    Post Likes
    I'm sorry to just jump in like this, but I've been looking for a software to interface with a Carrier 19xr machine. Does anyone know where I might be able to get that or what I need?
    Thanks,

  13. #39
    Join Date
    May 2018
    Location
    VA/DC
    Posts
    119
    Post Likes
    Quote Originally Posted by nBell464 View Post
    I'm sorry to just jump in like this, but I've been looking for a software to interface with a Carrier 19xr machine. Does anyone know where I might be able to get that or what I need?
    Thanks,
    how do you want to interface with it? laptop or a bms system laptop you could use field assistant. A CCN router that is by IP. But thats most useful when using I-VU Or for bacnet bms by mstp you would use a UPC-OPN with the program loaded for your chiller version.

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