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Thread: New homeowner worried

  1. #1
    Join Date
    Oct 2020
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    New homeowner worried

    I just bought a house and the HVAC system in the attic is brand new. Not sure brand we been here not even a week.

    I was in my attic and moved a piece of big plywood on the floor and it hit the PVC drain pipe where it attaches to the drain pan worried I may have broken or cracked something. I was just sliding it and the far end kind of smacked it the sound startled me. I went over and looked around a moved the pipe it seemed to still be snug attached to the pan. Anything specific I should look for? Cracks in pvc? Broken pan?

  2. #2
    Join Date
    Aug 2002
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    Call the installing contractor and have it looked at.

  3. #3
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    Oct 2020
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    Thread Starter
    I reached out to the contractor who did the house, he said it should be fine and to run the AC for a few hours and check for any leaks. I will do that tonight.

  4. #4
    Join Date
    Jan 2014
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    Is this a new house you bought and your the original owner? as you mention you bought a house. Either way take the serial number of each piece of equipment and go to the manufacturer web-site and check to see if it was registered to you. If system is not registered, then register it as manufacturers warranty decreases.

    California or Quebec system need not be registered to receive maximum manufacturers warranty.

  5. #5
    Join Date
    Oct 2014
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    Saint Pail, Minnesota
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    Quote Originally Posted by GManHvac View Post
    I reached out to the contractor who did the house, he said it should be fine and to run the AC for a few hours and check for any leaks. I will do that tonight.
    Document this conversation now. If you have a leak it will be on him for not coming out to check it. You have a new house and a water leak in the attic can destroy your beautiful new ceiling.

  6. #6
    Join Date
    Sep 2008
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    I'm curious to understand why a professional would place blame on another when the homeowner admittedly struck the line. It's not a contractors responsibility to repair damaged cause by abuse or neglect.

    If it were a leak due to poor workmanship, then I would agree, but I think you're taking the blame game to the extreme.

    To the homeowner, I would strongly suggest checking it out. If you heard a crack, then there's most likely a crack. If you're original installer can't or won't come out, then find another.
    "The only true wisdom is in knowing you know nothing" Socrates

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  8. #7
    Join Date
    Jan 2004
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    Quote Originally Posted by Pnasty View Post
    Document this conversation now. If you have a leak it will be on him for not coming out to check it. You have a new house and a water leak in the attic can destroy your beautiful new ceiling.
    The customer hitting the drain line with a piece of wood, is NOT a warranty item. So maybe the contractor is saving the customer from paying for a service call.
    Contractor locator map

    How-to-apply-for-Professional

    How many times must one fix something before it is fixed?

  9. #8
    Join Date
    Mar 2013
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    Quote Originally Posted by Pnasty View Post
    Document this conversation now. If you have a leak it will be on him for not coming out to check it. You have a new house and a water leak in the attic can destroy your beautiful new ceiling.
    You're kidding, right?

    Sent from my Moto Z (2) using Tapatalk

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