Siemens Insight 3.10 on Win 7, Data transfer not opening

[Digimon]

Hi,

I encountered issues when migrated a old insight 3.10 winxp to win7 after all the installation has been done the server not able to communicate with the proprietary controller however bacnet was fine but the data transfer not responding when click on the icon.

Does anyone have any idea to resolve the issue?

[Digimon]

I did checked the required service to run are all in running. After awhile it pop out message "application database transfer was spawned but has not registered with the AFW".
Is it i need do anything to environment variables?
or add a user group name as software and give permission to user?

[Digimon]

Yes, i did.

unsure where goes wrong.

[Energie]

3.10 is reeeally old. Does it even work on Windows 7? I just checked the system requirements and Win7 is not listed.

[Digimon]

Yes, I'm aware of the os compatibility but because xp no longer can get from mark need to tryout on win7.
So far installation no error. I can run sentinel key n insight just the data tranfer when open it not showing. I think missing backup hard drive or etc

[Digimon]

No, I guessing database is not compatible to win7

[hvac-phamtom]

No, I guessing database is not compatible to win7

I have this problem also. Has anyone found a workaround?