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Thread: Fix right the first or it's free?

  1. #1
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    Fix right the first or it's free?

    If a company has fixed right the first time or it is free on the side of its van and tv ads and I have to call them back for the same problem that night, should it be free? If they ask me to pay should I?

  2. #2
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    That depends on what they wrote on their invoicing. For example, if they fixed a refrigerant leak but now you're fan motor doesn't work, those would be two completely different problems. That is a simple example.
    I do a triple evac with nitro to remove non condensables.

  3. #3
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    I’ll bet your going to get charged!

  4. #4
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    Quote Originally Posted by BBeerme View Post
    That depends on what they wrote on their invoicing. For example, if they fixed a refrigerant leak but now you're fan motor doesn't work, those would be two completely different problems. That is a simple example.
    I called them because my t Stat keeps going out. They said it was because I had condensation build up on sequencer. Door was leaking air. He put sealed up on paper work. Still having same problem.

  5. #5
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    About two hrs after he left it went out.

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    Quote Originally Posted by framehvac View Post
    I called them because my t Stat keeps going out. They said it was because I had condensation build up on sequencer. Door was leaking air. He put sealed up on paper work. Still having same problem.
    Ive heard alot of BS repairs in my life , but this might get the prize LOL

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  8. #7
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    Quote Originally Posted by framehvac View Post
    I called them because my t Stat keeps going out. They said it was because I had condensation build up on sequencer. Door was leaking air. He put sealed up on paper work. Still having same problem.
    Quote Originally Posted by framehvac View Post
    About two hrs after he left it went out.
    Do you really want them back anyway?

  9. #8
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    I think no but I called them because I was thinking after they fix it and it keeps doing it then it would be there problem. 😄

  10. #9
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    Quote Originally Posted by framehvac View Post
    I think no but I called them because I was thinking after they fix it and it keeps doing it then it would be there problem. ��
    Too bad it doesn't work that way. Sounds like they don't know what it is doing so they keep trying stuff. Each time they do it is one more thing that is probably is longer right but you won't know about it for a while. Eventually all these things come to a head and it is a mess to fix as so many things must be put right again, and the small ones are hard to catch.

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  12. #10
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    They came back and fixed it for free. I was worried for no reason, hope he got it fixed this time.

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  14. #11
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    Quote Originally Posted by framehvac View Post
    If a company has fixed right the first time or it is free on the side of its van and tv ads and I have to call them back for the same problem that night, should it be free? If they ask me to pay should I?
    If you are near Longview Tx I am pretty sure who you are dealing with, better go to the ATM & get another $
    Last edited by beenthere; 07-29-2020 at 09:52 PM.

  15. #12
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    Quote Originally Posted by oldguy1949 View Post
    If you are near Longview Tx I am pretty sure who you are dealing with, better go to the ATM & get another $
    He lives in a "House BOAT" ?
    Last edited by beenthere; 07-29-2020 at 09:52 PM.

  16. #13
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    For what it is worth, you had good reason to worry.

    Can you please tell us what the problem was, so any of us here will not make the same mistake.


    Quote Originally Posted by framehvac View Post
    They came back and fixed it for free. I was worried for no reason, hope he got it fixed this time.
    I do a triple evac with nitro to remove non condensables.

  17. #14
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    Quote Originally Posted by pecmsg View Post
    He lives in a "House BOAT" ?
    I see what you did...
    Officially, Down for the count

    YOU HAVE TO GET OFF YOUR ASS TO GET ON YOUR FEET

    I know enough to know, I don't know enough
    Your dream is your dream. It's nobody else's dream. You're going to have to do it for yourself"

  18. #15
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    Quote Originally Posted by 2sac View Post
    I see what you did...

  19. #16
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    Quote Originally Posted by BBeerme View Post
    For what it is worth, you had good reason to worry.

    Can you please tell us what the problem was, so any of us here will not make the same mistake.
    transformer had 24 volts on one side the other side had between 8 and 5 volts. He grounded that side to the cabinet. So far it's still working.

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