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  1. #1
    Join Date
    May 2004
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    Running your business in the Covid-19 era.

    This should be an interesting topic.


    Corona Virus - What is the impact on contractors and their businesses, how are you dealing with their customers, what new procedures are you putting in place, what additional training are you giving your employees, what actual new tactics are you using to keep your shops running?

    What are you doing to project your customers, employees and ultimately your business?

  2. #2
    Join Date
    Aug 2015
    Location
    Buffalo,NY
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    At the moment we are pretty much dead in our tracks. We do have service coming in but it’s minimal. We are going to continue with our scheduled work but only if the people we will be interacting with are healthy. We screen any service calls to verify as best we can about customer health. If the tech thinks otherwise once on site we don’t charge and reschedule. They are all getting low hours, but we’re doing as much as possible to help supplement that. Couple days a week in split times office staff comes in to take care of the necessities and then leave. Anyone service or install, we are treating things as you would for after hours. Stay home until your called which is a rotation. Other than that not more we can do. Only thing I asked them was to keep the trucks full of fuel just Incase.

    As far as I’m concerned, we are part of the the essential people that have to work. In NYS they have cut all workforce’s down to 25%. Its 60 here now, but with rain and 50-60MPH winds set for later on and the temps dropping into low 30’s high 20’s. People gotta stay warm. Just have to be as safe and careful as you possibly can.


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  4. #3
    Join Date
    May 2011
    Location
    romulus, mi
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    379
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    Doing not a damn thing atm would like to have at least face masks and hand sanitizer but the CRA cras have made sure that can't happen

    Sent from my GM1915 using Tapatalk
    RTB Mechanical
    734-315-0064
    http://rtbmechanical.com

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  6. #4
    Join Date
    May 2000
    Location
    Indianapolis, IN, USA
    Posts
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    This coincided with the dead season here so making it worse. Have little demand service, a few cleans though had some cancellations. I do some new install inspections. Had this morning's cancel then had one come in for this afternoon. Just had a tech say he wanted off til this blew over. Got another one with the symptoms of the stupid virus told to stay home. Some supply houses have modified operation, biggie won't deliver, another deliver only. We don't get paid when off so hope there isn't too much loss of work.

    Metalman, 65 when I drove to work, overnight low expected in the 20s. We're sending it your way.

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  8. #5
    Join Date
    Aug 2015
    Location
    Buffalo,NY
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    Winds are getting going pretty good now. Wish I would of had time to change the oil in the generator now that I think about it.


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  9. #6
    Join Date
    Aug 2013
    Location
    Visalia California 93291
    Posts
    7,721
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    So far, even in Ca, we are holding our own.......APCO UV light sales are up

  10. #7
    Join Date
    Jan 2015
    Location
    Iowa
    Posts
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    Had one customer call this morning, they needed help. They asked if anyone been sick in last two weeks, out of the country last two week, been around anyone sick for last two weeks, feeling sick now. I said no to all their questions. Then I said how about you? They said no, when can you be here? There was no question of cost, just are you still healthy

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  12. #8
    Join Date
    Aug 2013
    Location
    Visalia California 93291
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    Quote Originally Posted by Answer-Man View Post
    Had one customer call this morning, they needed help. They asked if anyone been sick in last two weeks, out of the country last two week, been around anyone sick for last two weeks, feeling sick now. I said no to all their questions. Then I said how about you? They said no, when can you be here? There was no question of cost, just are you still healthy
    Pretty much the same here, most of our stuff is rooftop so we are not going in the home, if we do a thermostat we are gloved and wipe it down with clorox wipes ....we are trying our best to have little to no contact while we are there

    Our supply houses are WC and Delivery only, you must phone orders in

  13. #9
    Join Date
    Oct 2011
    Location
    Culver, Oregon (Central OR)
    Posts
    2,671
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    No work right now. Can't even get a side-job. Dead, dead, dead.

    Had a change-out scheduled for yesterday and today and they postponed until further notice.

  14. #10
    Join Date
    Oct 2011
    Location
    Chicagoland Area
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    8,864
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    Down to a skeleton crew at the supply house starting Monday. Yesterday we implemented the 6' rule from the counter and today we implemented curbside delivery. 95% of our business is from commercial and industrial contractors. Business slowed to a dead stop last Friday. Picked up some Monday and Tuesday, busy Wednesday and Thursday, and today was somewhat a normal Friday for this time of year. Now that IL is "shelter in place" for the next 2 weeks, I envision things will slow even more in the upcoming weeks.
    Officially, Down for the count

    YOU HAVE TO GET OFF YOUR ASS TO GET ON YOUR FEET

    I know enough to know, I don't know enough
    Liberalism-Ideas so good they mandate them

  15. #11
    Join Date
    May 2004
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    Thread Starter

  16. #12
    Join Date
    Nov 2006
    Location
    Southeastern Pa
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    In PA, comfort cooling and heat is considered non-essential.

    We do all commercial, and the stores have been ordered closed. We don't have any supermarkets or drugstores.
    [Avatar photo from a Florida training accident. Everyone walked away.]
    2 Tim 3:16-17

    RSES CMS, HVAC Electrical Specialist
    Member, IAEI

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  17. #13
    Join Date
    Aug 2015
    Location
    Buffalo,NY
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    Quote Originally Posted by timebuilder View Post
    In PA, comfort cooling and heat is considered non-essential.

    We do all commercial, and the stores have been ordered closed. We don't have any supermarkets or drugstores.
    Here in NY it is considered essential. Honestly I’m surprised PA or anyone wouldn’t consider it essential.


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