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  1. #1
    Join Date
    Apr 2003
    Location
    Maple Grove, MN
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    Manufacture Defects

    I thought it might be fun to start a W.O.S. post of manufacture defects. I'm sure lots of you out there have stories and pictures of stuff that was messed up from the factory.

    I just got a callback from a custom Randell chef's table that we installed (about a 30' long prep table with cold rails and hot wells). What I found was that one of the evap fans in one of the under counter sections wasn't spinning because they put the solenoid valve right up into it. This same unit was also leaking water from a solder fitting that has to do with the hot wells, and I'm pretty sure they put old school incandescent light bulbs in the cooler sections with no door switches to turn them off.

    My boss doesn't believe me on that one and says there must be switches built into the hinges, but I don't think so. I think they are on pumping heat into those coolers 24 hours pre day.

    Also, this thing was ordered with R22 expansion valves so that it could be hooked up to the existing old junker of an outdoor condensing unit from the old chef's table that we tore out.

    That last one isn't the manufacture's fault though.
    Whatever.

    Does anyone else have any pics or stories of manufacture screw ups?
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    If at First You Don't Succeed, Skydiving Is Not for You.

  2. #2
    Join Date
    Dec 2002
    Location
    in a house, Appomattox, Va.
    Posts
    4,743
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    Pretty much every unit I work on I look down inside the unit to check for tube or wire rubbing.

    just replaced a txv this morning on ht pump, 6 mos old. rubbed through the small tubes off valve.
    Col 3:23


    questions asked, answers received, ignorance abated

  3. #3
    Join Date
    Oct 2011
    Location
    Chicagoland Area
    Posts
    8,127
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    Should just post a pic of every unit with a smartvalve in it
    Officially, Down for the count

    YOU HAVE TO GET OFF YOUR ASS TO GET ON YOUR FEET

    I know enough to know, I don't know enough
    Liberalism-Ideas so good they mandate them

  4. Likes Achso017, Metalman0880 liked this post
  5. #4
    Join Date
    Jul 2018
    Location
    Wisconsin
    Posts
    1,086
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    Had a sensor wire landed on the wrong terminal of a carel controller on a Dectron.

    Sent from my SM-G960U using Tapatalk

  6. #5
    Join Date
    May 2006
    Posts
    3,654
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    i bet this was a new person on the line and it slipped past the Q checkers

  7. #6
    Join Date
    Dec 2006
    Location
    Vancouver, B.C.
    Posts
    724
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    Quote Originally Posted by ammoniadog View Post
    ... and I'm pretty sure they put old school incandescent light bulbs in the cooler sections with no door switches to turn them off.

    My boss doesn't believe me on that one and says there must be switches built into the hinges, but I don't think so. I think they are on pumping heat into those coolers 24 hours pre day.
    No need to guess. Put an amp clamp on the wires supplying the lights then open/close the doors. That will tell you real quick if the lights are switched.



    Sent from my iPhone using Tapatalk
    Quickly, I must hurry, for there go my people and I am their leader!

  8. #7
    Join Date
    Jul 2019
    Location
    NW MI
    Posts
    17
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    Randell equipment is garbage.

    I live 30 miles from the manufacturer so I see a lot of their product.

    When I worked at a local university we had a new dining facility renovated. It included about 20 cold pans built by Randell. Within 5 years over half of these cold pans began having refrigerant leaks in the static evaps which weren’t accessible.
    They basically extended our warranty with the first few which happened within the first 3 years but the university bit by the time I left there the university had to pay to replace an additional 6 or 8 while I was still there. The manufacturer rep admitted that if I were to attempt a repair I should look in the corners of the pan. Which is great, except I am not skilled enough to cut and repair stainless steel.

    So much for MADE IN THE USA being quality

  9. Likes R600a liked this post

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