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  1. #1
    Join Date
    Jan 2009
    Location
    winnipeg
    Posts
    21
    Post Likes

    Benshaw soft start 19XR

    Is there a replacement for these? I emailed factory no response , looking what other chiller mechanics have done

  2. #2
    Join Date
    Nov 2011
    Location
    East Side
    Posts
    6,873
    Post Likes
    Contact benshaw directly, they will have a replacement. You may end up with the runaround of having a manufacturer specific starter, and be directed to go back to carrier.

    It’s just a soft starter, provide all the electrical specs to any manufacturer (Siemens, etc) and you should be able to get a replacement.

  3. #3
    Join Date
    Jan 2009
    Location
    winnipeg
    Posts
    21
    Post Likes
    Thread Starter
    I did call Benshaw but will try again , thank you

  4. #4
    Join Date
    May 2012
    Location
    California
    Posts
    697
    Post Likes
    Benshaw will give you the part numbers then you have to go to carrier to purchase. Do you have a separate ISM module or does your SSS have the ISM software integrated?

    Sent from my SM-G960U using Tapatalk

  5. #5
    Join Date
    Jan 2009
    Location
    winnipeg
    Posts
    21
    Post Likes
    Thread Starter
    Carrier? I love the chillers but there tech support sucks, they at one point were the best in the business, unbelievable support but now I get the answer , sorry you cant get that anymore and you need to send in the board to see if we can fix it.

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