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  1. #1
    Join Date
    May 2005
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    Wrong parts installed @ the factory..warranty???

    On 6-29-18 I installed a new condensing unit..fast forward to 2 days ago, customer said it’s not running..found start capacitor blown..I called my supplier to get new components and there was a problem, the start capacitor I told them I had didnt match what they said it needed..

    So I called the manufacture, they said that my supplier was correct it needed a 72/86-330v start cap...BUT the start cap that came in the unit was a 243/292-165v..I asked the parts guy why, he said the wrong capacitor was installed..

    I got all the start components bought and installed...compressor is locked up.

    I’m wondering if the wrong start capacitor could be at fault..

    Thoughts
    Let's give nukes a chance.

  2. #2
    Join Date
    Sep 2002
    Location
    Virginia
    Posts
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    it ran for over a year ?

    Thats a hard call

    I guess when you swap the new compressor in just double check everything

    Could there be an oil return issue ?

  3. #3
    Join Date
    Jan 2010
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    What's the compressor model number ?

  4. #4
    Join Date
    May 2005
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    Thread Starter
    RST64C1E CAV 202. The run terminal on the compressor was burnt as well
    Let's give nukes a chance.

  5. #5
    Join Date
    Jan 2010
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    My bit is someone was there before you and installed the wrong cap.
    Attached Images Attached Images  

  6. #6
    Join Date
    May 2005
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    Thread Starter
    Nope, manufacture admitted they installed the wrong part per my 1st post.. they agreed the wrong start cap. Could take out the compressor..
    Let's give nukes a chance.

  7. #7
    Join Date
    Jan 2010
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    How does a electrical failure create a mechanical failure ?

  8. #8
    Join Date
    May 2005
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    Thread Starter
    I’m here asking the same thing..but the manufacture agreed to me they we’re responsible
    Let's give nukes a chance.

  9. #9
    Join Date
    Aug 2013
    Location
    Omaha
    Posts
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    A while back we installed 3 brand new scotsman 22inch 400Lb machines at a local college. The odd thing was they were all 208/230V machines even tho they were only small 400Lb capacity units.

    All 3, in 3 weeks had failed water pumps because someone at the factory put in 115V water pumps instead of the 208/230V ones. Factory covered it all tho in our case.
    Hopefully they do with you as well

    Sent from my SM-G975U using Tapatalk

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