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  1. #1
    Join Date
    Mar 2005
    Location
    5,000 ft
    Posts
    2,350
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    CaptiveAire Gateway to IBT board

    Have a CaptiveAire M# A3-IBT-XXX.
    Unit has an HMI controller.
    Installed protocessor gateway to communicate with existing DDC system via Bacnet MS/TP which is not connected yet.

    Uploaded factory config files to gateway and reset, however it does not see the IBT board in the device list and can only view/change parameters through the HMI controller.

    Communications is good to the gateway via Ethernet from laptop, but not sure what I am missing so when the Bacnet is completed it can be see there.

  2. #2
    Join Date
    Feb 2009
    Location
    Thonotosassa, FL
    Posts
    690
    Post Likes
    is there a cat5 wire from the bacnet card to the IBT board J1 or J2
    Call tech support 866-784-6900. Have the Job # from the unit when you call. One of the guys can help you out. When you call you can use the option to hold your spot in line and they will call back when its your turn.

  3. #3
    Join Date
    Mar 2005
    Location
    5,000 ft
    Posts
    2,350
    Post Likes
    Thread Starter
    I will have to call then, Cat5 is from protoscessor to J1. Also tried J2.

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