Working for CaptiveAire

[Bowlingforsoup]

Hello all, sorry if this is the wrong area to post this question but I have recently applied to be a technical sales and field engineer with CaptiveAire.

I’ve read some pretty bad reviews of them firing you for no reason at all before the 6month training period is over (when you can start receiving commission) so essentially they get to keep all the money. The reviews pretty much say that they met their quota, were praised during training and then just fired one day out of the blue with no explanation.

Job security is important to me and I don’t want to uproot my lie and move just to get fired 4 months into the job. I asked about turnover rate for sales and I was told that it’s very low and that most have been there for 5+ years....

Anyone who works or has worked for CaptiveAire, can you confirm that the company does this to sales engineers? I just need as much info as I can get before I make this career change. Thanks in advance

[valdelocc]

Run !

[GREGHVACGUY]

I work for Captiveaire as a field service guy. Im very happy with the company and been with them for 5 years. We have sale engineer guys around for long time. I feel that Captiveaire is a great company to work for. They take care of us. I feel that Im part of the team. Feel free to reach out to me.

[Bowlingforsoup]

I work for Captiveaire as a field service guy. Im very happy with the company and been with them for 5 years. We have sale engineer guys around for long time. I feel that Captiveaire is a great company to work for. They take care of us. I feel that Im part of the team. Feel free to reach out to me.

Thanks for your response! What’s your day to day schedule like? And what about the day to day schedule of sales engineers?

The “bonus” listed in the offer letter was pretty vague and isn’t listed as commission so I’m worried that they can some how get away with not giving me any commission or “bonus” as it states in the letter.

[Snapperhead]

The people who got canned within 6 months probly sucked like most of the new generation

Wait .... can we say that in todays world .... or has ridiculing been outlawed too

[Bowlingforsoup]

The people who got canned within 6 months probly sucked like most of the new generation

Wait .... can we say that in todays world .... or has ridiculing been outlawed too

[timebuilder]

It will be interesting to find out if Greg has more to say.

[stat]

The people who got canned within 6 months probly sucked like most of the new generation

Wait .... can we say that in todays world .... or has ridiculing been outlawed too

I want my participation trophy for reading this thread...

[GREGHVACGUY]

My day to day would be different then yours. We would be doing two different jobs. My job is to commission new equipment, service new and old equipment. also do preset meeting with all trade to help with what is needed for are equipment. As you will be working with the customer with design of the kitchen.(hoods,Fans and make up air units.
As what was in my letter as Bonus/commission has alway been what it says it should be.
Send me a pm and we can talk more. I also can see if one of are sales engineers could fill you in on there day to day.
I have been in the HVAC service for 20+ years. Captiveaire has been the best company to work for. This will be my last company as it take me into retirement and that a long time away.

[RingN2010]

What state are you in?
Is there any way you can work out your contract to state that you start earning commission after X amount of revenue? Ask them what you are expected to generate in 6 months and anything over that, you receive commission from then on. To me, that would be a no-brainer to your employer because you would be motivated to produce from day one.

[crazzycajun]

There was another member that worked for captive, saturated something? Don’t know if he’s been back since the crash. He had good things to say as well.

[GREGHVACGUY]

There was another member that worked for captive, saturated something? Don’t know if he’s been back since the crash. He had good things to say as well.

Yes his user name is (Saturated Suter) he is the one who posted job opening for Captiveaire how I found them.

[GREGHVACGUY]

The hole reason they wait the 6 month there is a lot of things to learn when you first start.

[Deathpunch0311]

The people who got canned within 6 months probly sucked like most of the new generation

Wait .... can we say that in todays world .... or has ridiculing been outlawed too

I want my participation trophy too and my safe space because “I’m offended” LOL

[Bam Bam]

Not sure if its relevant.... I have Installed 20+ Captive Aire Hood Systems in the past three years. I have had the same Sales guy but four different Tech's.
Maybe its all the FLORIDA SUNSHINE!!!

[Saturated Suter]

I apologize for being MIA. It's definitely not normal for our sales engineers to be let go like that. The sales force generally works 8:00-5:00. I can tell you everyone that I knew that was let go was lacking the quality or integrity that defines us in this industry. Do not be dishonest or too egotistical that you refuse to ask for help. These are deal breakers in personal relationships as well as business relationships. I started with this company working 50/50 service/sales and there is a lot to learn and comprehend. It doesn't make sense to pretend you comprehend or can do something you cannot. It takes time so be honest with yourself and your manager. Your manager was there once too. To this day, I still run into situations where I have to walk a sales manager through how to select certain options for a control package or a fire system to quote. More often, I have to explain how things get wired and integrated together in the field. I don't know a single person who is always able to answer all my questions. It's a team, so don't act like your the GOAT and you'll be fine.