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  1. #14
    Join Date
    Oct 2011
    Location
    Chicagoland Area
    Posts
    6,674
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    They have, by far, the worst tech support out of any manufacturer I've had to deal with.
    Officially, Down for the count

    YOU HAVE TO GET OFF YOUR ASS TO GET ON YOUR FEET

    I know enough to know, I don't know enough
    Liberalism-Ideas so good they mandate them

  2. #15
    Join Date
    Jan 2010
    Posts
    14,506
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    Quote Originally Posted by 2sac View Post
    They have, by far, the worst tech support out of any manufacturer I've had to deal with.
    I wonder if they take a lunch break like York or the post office here .

  3. #16
    Join Date
    Oct 2011
    Location
    Chicagoland Area
    Posts
    6,674
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    Quote Originally Posted by VTP99 View Post
    I wonder if they take a lunch break like York or the post office here .
    You'll never know because they don't answer the phones and if they do, will never call you back. Last time I dealt with them, It was for a mini-split. Board(s) needed replacing because of moisture damage (go figure. same thing with the cooler in this thread) I emailed them pictures of the boards. Pictures of the numbers on the boards. Pictures of the nomenclature tags. They needed to contact the factory(maybe understandable...maybe not) A week later with no response to my emails or phone calls, I sold my customer a Fujitsu mini-split.
    Officially, Down for the count

    YOU HAVE TO GET OFF YOUR ASS TO GET ON YOUR FEET

    I know enough to know, I don't know enough
    Liberalism-Ideas so good they mandate them

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