Quote Originally Posted by dx9100 View Post
i tried the ip and i can bring up the login window with no issues.
Just make sure you remove all JRE files under your launcher folder (either under programdata or user directory), delete entry in the launcher, reconnect, hopefully it will reload jre files from your website.

good luck.
I just tried again too, and it works for me now. Basically I talked with the customer today in regards to his ADX and these certificate bindings that NickDeal mentioned. The customer got with IT, and now my connection works too. They never mentioned that they fixed anything, so I didn't update the forum. Once I knew you could get in, I assumed they fixed the problem.

Thank you everyone for the help! It is much appreciated.