Manitowoc Ice Technical Support

[VTP99]

Can you sperate the motor from the gear box ?

[pmpatel75]

Yes, I can undo 2 long screws and separate the two.

[VTP99]

Proceed and recheck you motor.

[pmpatel75]

Meaning ?

[Olivero]

It means pull out the motor and run it on the bench without having the gears/shaft attached.

The whole idea behind it is to see if the motor is seized or dead, or if the gears or bearings within are seized.

If the motor runs just fine on the bench, you know the problem is elsewhere.

Or even just pull it out and test it at the machine, just get the "load" off the motor and try it.

[pmpatel75]

Is there a possibility of shock doing it this way ?

[VTP99]

Absolutely ! Never attempt to check high voltage without understanding it or respecting it.

[Olivero]

Hold up a second.

Are you a service tech or a customer?

You shouldn't be messing with this stuff unless you know what you are doing, you can easily either A, injure yourself or B, injure the machine further.

[itsiceman]

Hold up a second.

Are you a service tech or a customer?

You shouldn't be messing with this stuff unless you know what you are doing, you can easily either A, injure yourself or B, injure the machine further.

I never met a patel who was a service tech

[2sac]

I never met a patel who was a service tech

I have. Don't know if his last name is Patel, but he is a legit Indian commercial tech.

[alambi]

Here in the UK, I have their emails and phone numbers direct. They don't always answer if they're abroad or training as they normally cover EMEA but normally great at responding to emails.

[itsiceman]

I have. Don't know if his last name is Patel, but he is a legit Indian commercial tech.

Thought it was a name given for hotel motel manager/owner.

[VTP99]

Thought it was a name given for hotel motel manager/owner.

Well it just so happens that most " motel manger/owner " have the last name of Patel.

[itsiceman]

Well it just so happens that most " motel manger/owner " have the last name of Patel.

I don't think it's a coincidence

[pmpatel75]

I'm just a guy who tries to fix his own AC's and ice machines, before I have to spend the big bucks to purchase new. I can't believe you guys have this much time worrying about what I do, or who I am.

[itsiceman]

Mr. Patel I'm on hold with Manitowoc now for 25 minutes just to get in line for a call back.

[itsiceman]

[itsiceman]

30 minutes and 2 good slabs of ice dropped still holding lol

[pmpatel75]

Good Luck !!

[Olivero]

We're not supposed to give out DIY advice, that's the only reason we care.



Did you get a chance to test the motor?