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  1. #27
    Join Date
    Jan 2016
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    The triangle in the Keystone
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    Thread Starter
    FIXED!!!!

    So here’s what I did, I went back and the glass was definitely bowed out. I caught some flak for saying it needed replaced because Rational insisted the slime buildup was from the Care tabs that go in the boiler. That and it didn’t leak during a steam cycle so how could the glass be bad? As far it not leaking during a steam cycle... I don’t know. But to prove that the slime stuff came from the Clean tabs I mixed Clean tabs and Care tabs with water in separate buckets and compared them to the slime. The Clean tabs smelled and felt exactly like the slime while the Care tabs solution was totally different.

    Then I ran a clean cycle and looked very closely to see where it was dripping past the door seal. I couldn’t really see anything so I lowered the drip trough and noticed that the hinge drain was draining a massive amount! Pretty much a constant stream. Wow, how did I miss that before!

    So, armed with that info, I was able to set the glass and seal ok’d. I installed it and adjusted the door and bada bing, good to go. I ran several clean cycles throughout that day and it’s been almost a week without any issues.

    Now, this call started several weeks ago, maybe even 2 months ago. I wasn’t the first one in it but by the time I got to it the restaurant’s home office was trying to get me to change the Care Pump. I held off as long as I could because I knew it wasn’t bad but after three trips I finally replaced it but the problem didn’t go away. Then Rational was insisting the slime was from the Care tabs and had me slow water flow, check clean hoses/drawer etc etc. Each time I’d have to tell them to let me know what happens after they cleaned it that night. So this was a long drawn out call where I was led in the wrong direction from the get go. And after it all it was just a door sealing issue. Wowsa.

    Thanks for letting me bounce some ideas off of you guys. And thanks ECtofix for making me think deiffeemtly about the slime and the leak. That’s what started me off in the right direction.

  2. #28
    Join Date
    Oct 2008
    Location
    In a kitchen with my head stuck in an oven
    Posts
    1,524
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    Quote Originally Posted by VanMan812 View Post
    Thanks for letting me bounce some ideas off of you guys. And thanks ECtofix for making me think deiffeemtly about the slime and the leak. Thatís what started me off in the right direction.
    What? ME? I didn't do it! YOU did!

    I have fourteen SCCs (including WEs). Your tenacity...and this update, will make me far more prepared for if/when I have that problem.

    Thanks for the update!

  3. Likes VanMan812 liked this post
  4. #29
    Join Date
    May 2014
    Location
    Bay Area California
    Posts
    24,550
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    Nice!





    Quote Originally Posted by VanMan812 View Post
    FIXED!!!!

    So here’s what I did, I went back and the glass was definitely bowed out. I caught some flak for saying it needed replaced because Rational insisted the slime buildup was from the Care tabs that go in the boiler. That and it didn’t leak during a steam cycle so how could the glass be bad? As far it not leaking during a steam cycle... I don’t know. But to prove that the slime stuff came from the Clean tabs I mixed Clean tabs and Care tabs with water in separate buckets and compared them to the slime. The Clean tabs smelled and felt exactly like the slime while the Care tabs solution was totally different.

    Then I ran a clean cycle and looked very closely to see where it was dripping past the door seal. I couldn’t really see anything so I lowered the drip trough and noticed that the hinge drain was draining a massive amount! Pretty much a constant stream. Wow, how did I miss that before!

    So, armed with that info, I was able to set the glass and seal ok’d. I installed it and adjusted the door and bada bing, good to go. I ran several clean cycles throughout that day and it’s been almost a week without any issues.

    Now, this call started several weeks ago, maybe even 2 months ago. I wasn’t the first one in it but by the time I got to it the restaurant’s home office was trying to get me to change the Care Pump. I held off as long as I could because I knew it wasn’t bad but after three trips I finally replaced it but the problem didn’t go away. Then Rational was insisting the slime was from the Care tabs and had me slow water flow, check clean hoses/drawer etc etc. Each time I’d have to tell them to let me know what happens after they cleaned it that night. So this was a long drawn out call where I was led in the wrong direction from the get go. And after it all it was just a door sealing issue. Wowsa.

    Thanks for letting me bounce some ideas off of you guys. And thanks ECtofix for making me think deiffeemtly about the slime and the leak. That’s what started me off in the right direction.
    If you were a real tech, you'd solder a relay on that board and call it good to go.

    I do a triple evac with nitro to remove non condensables.

    I use 56% silver on everything except steel.

    Did you really need the " If you were a real tech " ??

  5. Likes VanMan812 liked this post
  6. #30
    Join Date
    Oct 2019
    Posts
    22
    Post Likes
    I had this same situation on a SCCWE62G I couldnít fig out what that stuff was either at first, when I first got to call the pipe was clogged with that stuff but hardened... I had to really bang it to get it clear. I ran clean jet function test and it passed. Next day I get a call of jello coming out the bottom and sure enough that stuff was In there again

  7. #31
    Join Date
    Oct 2019
    Posts
    22
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    Btw how do I add photos on here, mines is narly

  8. #32
    Join Date
    Oct 2019
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    22
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    Name:  IMG_0224.jpg
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  9. #33
    Join Date
    Oct 2019
    Posts
    22
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    So what caused the slime in the drain pipe? I have the same situation and canít fig our whatís causing the sludge build up in that piping

  10. #34
    Join Date
    Jan 2016
    Location
    The triangle in the Keystone
    Posts
    1,219
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    Thread Starter
    Your door might not be sealing 100% (could be bowed glass) causing the Clean tab solution to leak past the door seal during a clean cycle. Now that drain thatís clogging up... it barely has any slope to it at all. Plus it has a little trap. When the cleaning solution that leaked past the door makes its way into the drain tube it moves so slowly that it starts to coagulate and eventually harden. So check the door for leaks during a clean cycle. The best way to do it is to lower the drip tray, this way you can get eyes on all four sides.

    Now Rational will have you believe itís the Care tabs that go in the drawer. Depending on what index your oven is theyíll want you to add the Care drawer diverter. Itís a little piece of metal that prevents the tabs from getting pushed in front of the pump inlet tube and blocking it. I donít believe it has anything to do with your issue but thatís what Rational will tell you.

    Also, if the glass is bowed AND the unit is under warranty they will only approve the warranty if you use their special gauge tool. Itís basically a straight edge that goes across the bottom of the glass and you slide feeler gauges between it and the glass to determine how the amount of defection.


    Sent from my iPhone using Tapatalk

  11. #35
    Join Date
    Oct 2019
    Posts
    22
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    Ah yes I have the tool I will check this out , thanks for the info. Itís crazy Cus every time I been out there it never leaks , I always run a unit under function test clean jet itís a 14 min test, only the.newer software units have em so I always update old units. This unit passed 3x tests but I get that call back... hey we got jello in our drain

  12. #36
    Join Date
    Jul 2010
    Location
    So-Cal
    Posts
    630
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    I had a SCC102G that was leaking out the door when washing. Found the same problem, The glass was bowed.


    Attachment 812128
    Attached Images Attached Images  

  13. #37
    Join Date
    May 2014
    Location
    Bay Area California
    Posts
    24,550
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    Cheap crap made in China?
    If you were a real tech, you'd solder a relay on that board and call it good to go.

    I do a triple evac with nitro to remove non condensables.

    I use 56% silver on everything except steel.

    Did you really need the " If you were a real tech " ??

  14. #38
    Join Date
    Oct 2019
    Posts
    22
    Post Likes
    Did you have that sludge in the collector down below as well?

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