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  1. #1
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    TEST FOR NEW HIRE SERVICE TECHS

    Hello everyone!
    I work in the Atlanta market (strictly residential). I was wondering if anyone had a link to or a copy of a test one might give to a service technician they were considering for hire.

    I have Googled this topic and not been very happy with the results. Any help is greatly appreciated!!!

  2. #2
    Join Date
    Feb 2003
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    Madison, WI
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    You could make your own with questions like those on the NATE practice exams. http://www.hvaccertificationpractice...com/nate-quiz/

  3. #3
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    Looks like Nate mixed up pie and kilowatts to btu formula...
    Attached Files Attached Files
    Is the Religious Right to blame for Christianity's decline?

    They argued that, as the Religious Right became increasingly visible and militant, it became associated with Christianity itself. And if being a Christian meant being associated with the likes of Jerry Falwell, many people—especially political moderates and liberals—decided to simply stop identifying as Christians altogether.

    http://www.theamericanconservative.c...nitys-decline/

  4. #4
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    Jul 2013
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    Quote Originally Posted by hurtinhvac View Post
    Looks like Nate mixed up pie and kilowatts to btu formula...
    Speaking of which, if anyone is interested in seeing pi visualized and how it's important in finding the circumference, here's a neat .gif:


  5. #5
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    Quote Originally Posted by CircusEnvy View Post
    Speaking of which, if anyone is interested in seeing pi visualized and how it's important in finding the circumference, here's a neat .gif:

    whats the formula?
    if corny was a part on a washing machine,,, he'd be the agitator

    “Those who CAST the votes decide nothing; those who COUNT the votes decide everything.” – Stalin even evil men say things worth paying attention to

    A Nation of Sheep - Breeds a Government of Wolves

    Gangster Al Capone once remarked that anyone who can walk to the welfare office can walk to work.

  6. #6
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    Quote Originally Posted by davidj001 View Post
    whats the formula?
    2π*r

    Here's another useful animation:


  7. #7
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    Mar 2015
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    I always find it interesting when people in the business,with experience IN Service,in a management position,ask about a 'Test for Prospects.....
    YOU know YOUR Business and What YOU want.
    I do and it's as 'simple' as putting yourself in Their position looking for work and what you expect to hire.
    Main 2 things are,
    Drug test.
    Valid Drivers License.
    Then,You get to the aptitude aspect.

  8. #8
    Join Date
    Jan 2016
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    Alpharetta, Ga.
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    Thread Starter
    MrKelly,
    I am sure you are a nice guy so I am going to assume that your use of all caps in aspects of your reply were not intended to be a jerk.
    I eventually did create my own test. I was hoping the HVAC community could lend a hand being that time is of the essence in my particular situation. You see I am starting a residential HVAC division for an electrical company that does not have one so I am establishing accounts with vendors, creating my list of services we will offer, creating inventory for all my trucks, creating pricing for all of the services and systems we will sale, hiring technicians, setting up fleet and CSR software as well as training new hires. So I guess you could say I am a little busy trying to get set up to start taking calls by 3/1/16.

  9. #9
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    Nov 2006
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    If you are an electrical contractor, and you're thinking of branching out quickly into residential HVAC service, then my advice is to hire an experienced HVAC service manager and let that person vet the technicians that would be hired for this job, because it would be highly unusual for an electrical contractor to be able to run herd on a group of residential technicians (particularly less experienced technicians) and build that part of the business successfully.

    For the inexperienced, it is not a turnkey operation unless you bring in someone who knows how to turn that key.
    [Avatar photo from a Florida training accident. Everyone walked away.]
    2 Tim 3:16-17

    RSES CMS, HVAC Electrical Specialist
    Member, IAEI

    AOP Forum Rules:







  10. #10
    Join Date
    Sep 2015
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    With reference posts 7, 8 & 9:

    mrkelly - No way I can hit than nail more squarely or harder than you did.

    Mr. O'Shields - Your time frame is unrealistic. You will not find the individual with the knowledge and experience you need in less than three months. That individual will require as much as three times that to assemble a team, materials, tools and vehicles to effectively serve customers and generate feedback sufficient to build a reputation that generates repeat business. I suspect you are entering very dangerous territory with little reward. While you can fill the slots in your org chart, their failure will be hung on you by the folks who are spending the money. IMHO they are risking their core business. I also suggest you consider carefully the direction you've been given and it's source. Most initiatives that fail do so within the first five minutes.

    timebuilder - I completely agree.

    Mr. O'Shields - In lieu of starting your own division, I suggest partnering with an existing provider with a stellar reputation under a master subcontractor service agreement. Brand their offering under your company. When all is up and running, you can then plan for merger or supersede.

  11. #11
    Join Date
    Jan 2015
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    Iowa
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    Mr. O'Shields
    I'm genuinely interested and curious just how many tech's are you looking to hire? I've read your profile with 16 years in the residential HVAC field you should be able to easily figure out in a few minutes of talking whether they will fit your image of what you want your business to be. Have them fill out an application and talk to them it's the fastest way. If you don't get the people part right the business won't last long and all the other stuff you are working on won't make a lot of difference

    Have you decided what the skills and traits you want to hire? As someone already said: clean driving record, and able to pass a drug test. These should be on the application. As well as arrest record, (if yes what for). Do you want someone who has been through a 4 or 5 year apprenticeship (formal training)? If your area needs a license, do they already have a license or can they pass the test. How much work experience you looking for? Get work references and call them. Asking if they showed up on time every day, this is still an acceptable question to ask if you ask them nothing else. Are you willing to hire a woman?

    You want to hire someone who can augment your skills and abilities. If you're not there for a couple days who's handing out the work and answering the technical questions. Every person you hire doesn't have to be expert in all aspects of the business but you want techs that are knowledgeable of the work you will assign them. Like it's OK to hire someone who can do the load calcs and measure up the sheet metal takeoffs or make them and/or get parts. An Installer and their helper don't need to be supper skilled at troubleshooting. Their skill is the ability to get 5 systems installed per week. You're looking for someone who has the temperament to talk to a customer without being rude or disrespectful but still get the job done.

    Enough of my soap box, I wish you well and good luck

  12. #12
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    Nov 2006
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    Southeastern Pa
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    As a point of reference, since someone was talking about the application for the job....

    You want to have a visit with a legal specialist who handles employment, and find out exactly what can indeed be on your application.

    In parts of Pennsylvania, particularly in Philadelphia, you are no longer able to ask whether the applicant has a criminal record on the initial job application. This can be handled later in the employment process with a background check, and of course, if the person doesn't pass the background check then you don't have to hire them, but you're not allowed in many places to cull out these individuals during the initial application process, because someone has convinced people that this is somehow unfair.

    So get yourself good legal advice when you're planning on putting an application together, and find out what you should ask and what you should not.
    [Avatar photo from a Florida training accident. Everyone walked away.]
    2 Tim 3:16-17

    RSES CMS, HVAC Electrical Specialist
    Member, IAEI

    AOP Forum Rules:







  13. #13
    Join Date
    Jan 2016
    Location
    Alpharetta, Ga.
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    Thread Starter
    Gentlemen,
    All the feedback is very much appreciated. To further elaborate on my situation.... The company I work for has been in business since 2003 and has an outstanding reputation in the Atlanta market for customer service and quality as a residential electrical service provider.
    Having been in business for 13 years we have a customer base of over 20k to target.

    The owner of the company decided in March of 2015 to start an HVAC division.
    I was hired to be the license holder and manager of this division. This start up has been in the works for much longer than when I first posted my original question.
    We have a great plan in place, we are partnered with Nexstar and I have a fantastic business coach through Nexstar.

    So far I have had great success in hiring a service technician, installation technician, and an apprentice for my installation tech.

    I suppose when I posted my original question it was during a time of stress because I am working 60-70 hours a week on the start up and was looking for some quick feedback. I had imagined a response like" here is a test I use, see what you think, adapt it to what you are looking for ....so and and so forth.
    If I had a form, documents or something one of y'all are looking for that you have writers block on, I would be more than happy to share.

    I take great pride in my work and reputation. It is not my desire to jump into my market and make a bad name for myself or the trade I and you guys love.

    My best to everyone!

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