Sloan Flushmate problem

[David Goodman]

I have a customer with a Kohler rear outlet residential toilet that has a Sloan Flushmate pressure vessel Model No. M-101526-F3 Series 503 installed sometime between 2005 and 2009.

The vessel has a leak at the midline seam. The Customer wants to have a standard flush assembly and fill valve installed to replace the Flushmate.

Do you know if a standard flush valve can work with a rear outlet Kohler toilet. My local supply house no longer carries Kolher, and they didn't know the answer.

I'm calling the Flushmate service number tomorrow, but I was hoping to have ideas before I call them.

Thank you in advance.

[David Goodman]

Here are a couple of pictures in case that helps.

[VTP99]

I don't think so. The trapway design is different for the Flushmate.

[David Goodman]

VTP99,

A reputable plumping supply house in Las Vegas, as well as Flushmate service personnel confirmed that a gravity flush system cannot be used with a rear outlet toilet.

The Flushmate model my customer has is subject to a recall for the problem that I found. They will send a free replacement vessel, but it will take several days to arrive.

The customer is stuck with a rather expensive pressure assist rear outlet toilet. Unless of course, he wants to spend a whole lot more money redoing the sewage system, septic tank and all.

Thank you for your input.

[VTP99]

I've never seen a rear mount toilet around these parts. Probably be a real conversation piece. Would also be real easy to clean down around there. I like that idea. But yeah, most our toilet plumbing is in the basement or under a slab.

[David Goodman]

Unlike a commercial toilet, this doesn't hang on the wall. It still rests on the floor. So, no benefits for cleaning.

Sewage line doesn't have enough slope to change it to a bottom discharge. I don't know why the house was built this way. There may have been some reason the septic tank couldn't be dug any deeper, or this bathroom might have been an add-on later.

[David Goodman]

Excellent service from Flushmate support. They have sent me a replacement under their warrantee program. It should arrive in a couple of days. Flushmate will also cover my labor to R&R the unit because the customer is handicapped and he can't do it himself.

[HVAC_Marc]

Im late... but yes there has been a large recall of these tanks due to leaks and explosions.

[BBeerme]

For what's it's worth, at least information for the future, Kohler has some customer service that no other company can match.

[HVAC_Marc]

For what's it's worth, at least information for the future, Kohler has some customer service that no other company can match.

Except, with a Sloan Flushmate based system they will refer you to Sloan, because of the recall.

[BBeerme]

Still getting free parts, right?

Except, with a Sloan Flushmate based system they will refer you to Sloan, because of the recall.

[HVAC_Marc]

Still getting free parts, right?

Sloan is giving the new flush tank kit free, yes. Kohler still gives free parts covered under whatever warranty they offer, usually their "leak-free" clause. But, Kohler is not giving out free flush tank kits.

[VTP99]

I don't know who's giving free stuff out but can I get on the list ?

[BBeerme]

If, for example, you buy a faucet from Kohler, then it is warrantied for life. That's how you get free stuff.

I don't know who's giving free stuff out but can I get on the list ?

[HVAC_Marc]

If, for example, you buy a faucet from Kohler, then it is warrantied for life. That's how you get free stuff.

There are some exclusions, but most everything is covered.