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  1. Replies
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    This thread shows that this site must be really...

    This thread shows that this site must be really lacking on the business side behind the walls or it is just ignored.
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    You are saying that to the wrong person my near...

    You are saying that to the wrong person my near sighted friend.
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    Wow it is May 27th the weather broke and your...

    Wow it is May 27th the weather broke and your phone rang! Stop the presses. Good for you, attaboy! Maybe you could have called those two customers so they wouldn't be wondering if you were going to...
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    I had an Accutrak and loved it. Worked great...

    I had an Accutrak and loved it. Worked great after 20 + years too. Helps you pinpoint hard to find leaks, small and large. Large ones the sniffer was going off everywhere etc were easy to pinpoint....
  5. Thread: Dye for leaks

    by pageyjim
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    I always used Spectroline when I used it. I...

    I always used Spectroline when I used it. I believe it is approved for use by Copeland and possibly by other manufacturers. At the time I believe it was the only one. Het a good light, tarp and their...
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    "Do you have to comment when it's likely that...

    "Do you have to comment when it's likely that Terry isn't going to take your advice?"

    It is a valid option, one he wasn't likely to see it seems. Also other people read these and may find the...
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    If you are going to give a personal attack you...

    If you are going to give a personal attack you should at least try to address a post but I guess that is beyond your abilities.
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    I wouldn't mind commenting on this but I doubt it...

    I wouldn't mind commenting on this but I doubt it would be proper or looked upon kindly if I questioned the actions of the moderators. Did you have a point?
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    Your intention was clear but the title of the...

    Your intention was clear but the title of the thread is "Whats wrong with this picture."
    To suggest to someone and to anyone in a similar situation when they lose 10% of their customers due to...
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    He should know what I am referring to. If you...

    He should know what I am referring to. If you really want to know I will post it later or tomorrow. I would want to give you a thorough and detailed answer. Plus I don't want this thread to get to...
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    I dare you to bring this thread to the attention...

    I dare you to bring this thread to the attention of your boss and suggest he read it. If you do I would suggest to bring your resume up to date. :Grin:
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    10% of his customers leave because of attitude...

    10% of his customers leave because of attitude and prices and I say to build value and you need to know more than what was already available??? Stay a service technician and don't venture out on your...
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    Now what was the relevance of the much more...

    Now what was the relevance of the much more detailed answer that was already available?
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    Typical whining projecting hypocrite. No big...

    Typical whining projecting hypocrite. No big surprise really.
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    Believe me I understand. Funny how people who act...

    Believe me I understand. Funny how people who act gruff seem to be the most insecure. Are you hugging yourself right now?
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    I already knew that genius. Asking isn't the...

    I already knew that genius. Asking isn't the issue my frightened friend, answering seems to be the issue.

    I see why people feel the need to come to your defense. You need a stronger second and...
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    It never seems to be the time for you to answer a...

    It never seems to be the time for you to answer a question my frightened friend.

    Are you having a flashback or something?
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    "NO WAY IN HELL" what my frightened friend?

    "NO WAY IN HELL" what my frightened friend?
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    I have app 25 years experience. I am retired now...

    I have app 25 years experience. I am retired now but help out a few friends when they have issues or need advice. I made 75K my first full year in the trade. I have been a service tech for most of...
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    I believe there is enough in my profile to answer...

    I believe there is enough in my profile to answer that. Why is more information needed? I asked before is it the belief that one with less education shouldn't question someone with more?
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    You were shifting the blame and distracting from...

    You were shifting the blame and distracting from the real source of what you were saying. The OP is not answering questions while he in complaining about it. You provided more distraction from his...
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    That would be the prudent thing to do but I have...

    That would be the prudent thing to do but I have a buddy who says he doesn't need them. He hasn't had any accidents yet. He had some close calls but everything worked out OK. I advised him the same...
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    Yeah it was a learning experience even though...

    Yeah it was a learning experience even though everything turned out fine. I decided to not let that happen to me again and made appropriate adjustments.
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    It isn't proving a negative genius. You accused...

    It isn't proving a negative genius. You accused me of not answering questions. If I had not done so it would be easy to show where I didn't answer questions. There may have been times when others did...
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    He said all those customers had something like...

    He said all those customers had something like 10-15 units each. Also 10% of your customers having an issue with his attitude says something genius.
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    I have stated it fully in the past and people...

    I have stated it fully in the past and people like K F was accusing me of being a DNC plant etc... I have enough of my HVAC credentials posted and have proved them I think. If you want to make a...
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    You still didn't answer the questions that you...

    You still didn't answer the questions that you yourself said were reasonable. Your post above is just silly and meaningless. With a post like that I can see why shelly feels the need to protect you.
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    That's cool it is your business and you may...

    That's cool it is your business and you may likely get what you stated above. You didn't answer the questions though.
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    The experience and this thread has probably...

    The experience and this thread has probably reinforced your original feelings and thoughts but reaching a 10% loss in customers because of price and attitude did you begin to question anything during...
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    Assumptions? You said you lost 10% of your...

    Assumptions? You said you lost 10% of your customers due to high prices and your attitude. You said at least 90% had issues within that year on their equipment. I simply suggested to build value more...
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    Why is a simple question so hard? Don't be so...

    Why is a simple question so hard? Don't be so sensitive and enjoy the holiday.:Grin:
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    Funny how someone will say this one minute then...

    Funny how someone will say this one minute then not answer a simple question himself. I wonder what that says about that person?

    I can't wait for shelly to come and protect you. It seems shelly...
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    As I previously stated listening is the easiest...

    As I previously stated listening is the easiest thing to do.
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    Well there is a 90-100% chance of that happening...

    Well there is a 90-100% chance of that happening with you it seems.
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    When I was young I was driving too fast on a...

    When I was young I was driving too fast on a snowy and icy road. I lost control but I managed not to hit anything or anybody and I came out of it fine. I thought of myself as being lucky and made...
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    I asked a question no conclusion was made, learn...

    I asked a question no conclusion was made, learn to read before you post. Also notice that he didn't answer the question.

    More projection from shelly
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    Is your point that you spent more bananas as you...

    Is your point that you spent more bananas as you put it and someone with less education has no right to question someone with more?
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    My profile has some of it. Is your point that you...

    My profile has some of it. Is your point that you spent more bananas as you put it and someone with less education has no right to question someone with more?
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    Both are 40 VA.

    Both are 40 VA.
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    That was meant to Shelly. If you looked through...

    That was meant to Shelly. If you looked through the thread that would be obvious.
  41. Replies
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    Don't blame me just because someone with thin...

    Don't blame me just because someone with thin skin got all bent out of shape over good advice.
  42. Replies
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    You worry about your own "trap" and I will worry...

    You worry about your own "trap" and I will worry about mine, shelly. What I said and advised was based on what the OP said. It was good advice for him and anyone else seeing the same happening to...
  43. Well he does have a "very very large uh brain." ...

    Well he does have a "very very large uh brain."


    https://youtu.be/FQgjpnr5e2s
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    I stand by my advice my posts and my assessment...

    I stand by my advice my posts and my assessment my projecting friend.
  45. Replies
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    It was 90% of a random subset of customers as I...

    It was 90% of a random subset of customers as I did state before. Again you ask questions before answering mine.
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    If someone in this business says that they lost...

    If someone in this business says that they lost 10% of customers because of price and attitude issues. Is it bad advice to say that it would be a good idea to key in on building value to your...
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    I asked you earlier if it was normal for your...

    I asked you earlier if it was normal for your calls to have failures on 90% of your customers within a year before. You keep asking questions and don't answer mine. Typical
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    We discussed this earlier and it is in the...

    We discussed this earlier and it is in the record.

    How many techs do you employ that had issues with 90% of equipment in a given subset in such a short period of time?
    It is simply another red...
  49. Replies
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    They were the customers who left him the past...

    They were the customers who left him the past year.

    You mean like thinking they left him for his good attitude?
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    I just did again. I also said he was lucky and...

    I just did again. I also said he was lucky and dodged a bullet. Then I offered good advice,

    Now answer my question. What do you make of that high percentage of customers having issues so quickly?
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