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  1. I do- can you help me with the command? Thanks!

    I do- can you help me with the command?

    Thanks!
  2. JCI Launcher Fail- Metasys Device Manager won’t start

    I have a Metasys 8.x site with ADS that can no longer be accessed via Launcher, running in a Win10 localhost. I get a Device Runtime cannot be determined error, which I searched the archives and...
  3. Thanks, man- and as an add, make sure you use the...

    Thanks, man- and as an add, make sure you use the null modem pinout when you make the cable.
  4. Serial Shell JACE-545- which pins are really supposed to be jumped?

    I have the written procedure for this, but I can't get traffic on the port with the jumper where they say to put it. Can anyone tell me which two pins are actually supposed to be jumped to enable...
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    We use this all the time. You shouldn't need a...

    We use this all the time. You shouldn't need a license on your laptop. As it's been explained to me, the installer is looking for workbench versions that Distech recognizes, and it won't recognize...
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    Could I trouble you for that as well?

    Could I trouble you for that as well?
  7. XL15C Controller reading "Stale" in AX Wiresheet

    Good afternoon,

    I am stuck with a building that previously had XL15C controllers integrated to AX. I have one of those controllers in which everything on all of the wiresheets reads "stale" and...
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    JACE serial tunneling issue

    Good morning-

    I am trying to set up the serial tunneling feature in a JACE-6. I think I have the JACE side correct, but when I set up the client side, I am getting a runDLL error on my laptop. Has...
  9. Setting up an N2 Slave Device under Niagara AX

    We are attempting to set up a third party N2 device to report status of two Binary Inputs to a JACE using the Maxline driver. The documentation from the vendor indicates the inputs need to have their...
  10. Replies
    3
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    1,173

    KMC BAC-5802 issues

    Good morning,

    I have a site previously managed by another contractor that has a network of KMC BAC-5802 controllers running packaged rooftops. This system has a JACE-6 as a building supervisor,...
  11. Trane CG Chiller with LCI card- Enable/Disable not working properly

    Good morning,

    I have a Trane CGW chiller with LCIC LON card that I am trying to enable and disable from a JACE-6. The XIF manual says that there is an nviChillerEnable that should be used to start...
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    VMA 1430/ TMZ 1600 JACE Issue

    Good Morning,

    I have two VMA 1430 actuators with TMZ1600 thermostats on an N2 bus with 4 other identical devices, communicating with a JACE-6 via Maxline N2 driver. When I look at the N2 Device...
  13. Replies
    5
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    1,882

    Metasys 4 and IE 10- Unsigned content error

    Hello-

    I've posted about this before, but I've advanced a little since then. I have an NAE at Metasys 4.x, which a customer is trying to access via a laptop running Win7, IE 10. I have downloaded...
  14. Replies
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    1,737

    Metasys and IE10

    I have a customer whose IT department pushed a blanket upgrade to IE10, and the resultant JAVA upgrade, out to all its customers including my guy's laptop. I know about and have installed the Tridium...
  15. Thanks to controlgeek and jgraham! Jgraham is on...

    Thanks to controlgeek and jgraham! Jgraham is on the money- somehow things got sideways and pointing in the right direction made all the difference. This is a great place-
  16. Thanks for replying- Yes, we did check the...

    Thanks for replying-

    Yes, we did check the box, and we also tried installing them from the .exe files in the Distech Controls Download folder. I have not tried it when connected to a controller....
  17. Distech Configurable Controller Wizard AX problems

    Good afternoon,

    One of my coworkers had to do a laptop replacement last week. He is now running 32 bit Vykon AX 3.7.106 on a Win7 machine. On his old machine, we had used the Distech...
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    Properly linking to a Trane LON object

    I have a Trane Chiller with an LCIC interface. When I use the nv Manager to drill into it, all it brings up are two LON objects, Type 0 and Type 8040, The type 8040 object has the point I want,...
  19. Replies
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    2,391

    I was hoping you were going to say everything was...

    I was hoping you were going to say everything was fixed....

    I've grown accustomed to disappointment.
  20. Replies
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    2,391

    Thomp- Until you have cassettes configured in...

    Thomp-

    Until you have cassettes configured in the gateway, there will be no data available from it. My understanding is that it doesn't show up as a BACnet device until then.

    I'm going to be...
  21. Honeywell 7750b Enhanced throwing Java problem

    Good morning,

    I have a Honeywell 7750b Enhanced that's not coming in to AX. It discovers, commissions, and stays online. Points discover, and nvi points Add and stay online, but when we bring nvo...
  22. Anybody used Distech WizardService or GFX with AX 3.8?

    Wondering if I should go to 3.8 or if it's just going to cause me a mess of problems I don't need.
  23. Replies
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    Thanks for the response. We are looking at...

    Thanks for the response. We are looking at interfacing with one of these routers- from the sounds of your experience, doesn't sound like something to look forward to.
  24. Replies
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    5,596

    Orion, are these geothermal systems and still...

    Orion, are these geothermal systems and still unable to satisfy heating requirements?
  25. Replies
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    21,436

    If you have this still, I would sure be...

    If you have this still, I would sure be interested as well.
  26. Replies
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    1,473

    Honeywell XL15C and AX- AO points

    Good Morning-

    I am bringing 5 XL15C controllers into a JACE, using the XL15C_with_objects device from Honeywell Buildings Forum. What is the proper way to bring points corresponding to the AO...
  27. Replies
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    Binding to a LON RIB

    I have a LON RIB that I need to control from a Distech ECL-400. I used an nvo for the command from the ECL-400, same snvt type as the actuator nvi on the RIB. When I try to make the bind, the only...
  28. Thread: Visio Stencils

    by oxford
    Replies
    39
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    20,393

    If you could forward "the collective" (resistance...

    If you could forward "the collective" (resistance is futile?) to me as well, I would appreciate it.
  29. What do you need to do to put a JCI PCG and an FEC on the same bus?

    Metasys 4.0, won't discover the PCG. If I add it and its points manually, they are okay for a brief time, but then freeze and do not update in the NAE. Controller is running fine in the field, just...
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    Thanks for the reply. I have tried what you...

    Thanks for the reply. I have tried what you suggested, but gotten no joy. the NAEs no longer conflict, but the devices they are routing still do. I think my issue is that both NAEs have IP addresses...
  31. Replies
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    Changing NAE UDP port?

    I have two NAE55s that I need to integrate via a JACE. When JCI set them up, they set them each up as standalone, meaning they used duplicate device IDs for the field devices. I would like to use the...
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    Sorry, it's "Cannot load plugin." Brain fade....

    Sorry, it's "Cannot load plugin." Brain fade. Sheesh.
  33. Replies
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    1,002

    "Unable to load plugin" in Web Supervisor

    I have an Vykon AX Web Supervisor that I need to add a Distech JACE-6 to. The JACE discovers fine, and everything populates fine under virtuals. However, when I attempt to view the BcpLONnetwork in...
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    2,055

    JCI ADS NAE not communicating after restore.

    I've got five NAEs that won't communicate with an ADS after installing a new server. I installed Server 2003 and SQL Express, running Metasys 4.1, then downloaded the database using SCT. There are...
  35. Replies
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    3,556

    Distech EC-GFX Install Problems

    Good evening all,

    I am running Niagara AX 3.5.25 and starting to play with some Distech BACNET controllers for an upcoming job. I downloaded the SmartInstaller from Distech and was attempting to...
  36. Replies
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    1,758

    I don't believe it's mechanical interference or...

    I don't believe it's mechanical interference or the like, as interference sufficient to create power consumption would shortly thereafter create catastrophic failure in my experience. I think the...
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    Sorry...fixed now.

    Sorry...fixed now.
  38. Replies
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    6,140

    Envision for BacTalk 1.3

    Envision for BacTalk 1.3
  39. Replies
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    Anybody got Alerton manuals?

    Looking for manuals for Alerton Envision for BACTALK. Any help?


    Oxford
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    So does that mean I can't e-mail alarms? ...

    So does that mean I can't e-mail alarms?

    Thanks,

    Oxford
  41. Replies
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    Alerton Envision v1.3 E-mail Question

    Good afternoon all,

    I have an old Envision for Bactalk, version 1.3 system set up in a school client. I would like to enable e-mailing of alarms, and have found and followed the instructions in...
  42. Replies
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    842

    Need a clean .dist file for JCI FX

    Hi all,

    I've been using and working with several FX controllers since the original FX20 that I posted about here before. Thanks to all who have helped. I have a new variation on a problem that I...
  43. Replies
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    1,073

    FX20 NAE Bacnet Comms issues...

    Hello all,

    I have a previously posted-about FX20/N30 replacement job that has progressed fairly well until now, thanks to all of your help. The FX reads the N2 bus, all points are present, all...
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    What method should I use to copy the files? ...

    What method should I use to copy the files?

    Thanks for your patience,

    Oxford
  45. Replies
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    1,565

    Using AX Workbench with FX20

    Hello all,

    I posted previously about using an FX controller to replace an NCM 350, which I am started on. I used the .prn files as suggested and have the points, etc. pulled in. Everything is...
  46. Replies
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    862

    Migrating N2 Network to FX20 Controller

    Good morning,

    I have been lurking here for a while and have learned a bunch. I'm hoping to get some direction on a project that has been dropped in my lap.

    I have a facility with an existing...
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