Honeywell VisionPRO IAQ Issue

[drumstorm]

My wife just called and said the a/c unit is not coming on. She said there were no power surges or outages; the breakers, the emergency switch by the furnace and box outside are all Ok, but the T-Stat is completely off-line. (no display, no Err code)

We recently had a new York Affinity furnace and a/c installed and everything had worked like a champ until this AM. The installers are coming out today. It could be any number of things wrong but I think it's the T-Stat. Any Thoughts??
Thanks!

[Ed Janowiak]

Did you change your filter in the last day or 3?

[drumstorm]

Did you change your filter in the last day or 3?

It's only two weeks old.

[Ed Janowiak]

If the door is not on the furnace correctly the power will be interrupted to the furnace. This will give you a blank screen on your t-stat (even if it's only 2 weeks old) That's why I asked .

[beenthere]

I have no idea why you would think its the stat.

Could be several things causing it.

If you turn the key to your car, and hear no noise. Do you imediately things its the starter.

[drumstorm]

I have no idea why you would think its the stat.

Could be several things causing it.

If you turn the key to your car, and hear no noise. Do you imediately things its the starter.

True. It could also be the battery or alternator.

I think it's the stat b/c there's no power, no display, not even an Err message. What would cause it to do that?

[beenthere]

No power from the furnace.

[drumstorm]

If the door is not on the furnace correctly the power will be interrupted to the furnace. This will give you a blank screen on your t-stat (even if it's only 2 weeks old) That's why I asked .

You're right of course but in my situation, that's not the case.

[Ed Janowiak]

You're right of course

If only I could get my wife to say that...... even once......

Switch at the top of the stairs is on right?

Try kicking the heater yet? Thats my "go to" move.

[beenthere]

I

Switch at the top of the stairs is on right?

No, the switch doesn't turn the basement lights off anymore either. ROFL

[drumstorm]

No power from the furnace.

I think there is power to the furnace b/c I can hear a low humming sound.
Well, the installer is here. We'll see.

[beenthere]

Power to the furnace, doesn't mean power to the stat.

We're waitng for the answer.

[Ed Janowiak]

Low humming sound, if only I could get my........ oh never mind .


That tells us it has power, I bet it's the thermostat .

Don't leave us hangin, please let us know what the problem is / was.

[beenthere]

Is he done yet.

Is he doen now.

Is he done now.

Is done yet.

Is he done yet.

Is he doen now.

Is he done now.

Is done yet.

[drumstorm]

Is he done yet.

Is he doen now.

Is he done now.

Is done yet.

Is he done yet.

Is he doen now.

Is he done now.

Is done yet.

Yes, he is done. Good night!

[beenthere]

And the probem was?????????????????????????????????????

[badboyheel]

dude what was it can't leave me hanging after i read the thread. he won't say cuz it wasn't the stat

[drumstorm]

Low humming sound, if only I could get my........ oh never mind .


That tells us it has power, I bet it's the thermostat .

Don't leave us hangin, please let us know what the problem is / was.

Yes! It was the T Stat! The furnace was OK. The switches and the transformer were all right. The wiring was done correctly. The IAQ was not communicating to the T Stat upstairs. He went ahead and replaced both units just to be sure. He said it's rare for one of those Honeywell's to go bad but sometimes it happens. I thanked him and said 'glad it wasn't the York'! He was too and was off, headed to another call.

[beenthere]

Yea, yea, yea.


Glad he got it taken care of for you.

[Ed Janowiak]

Ahhhhhh... a happy ending Now only if I could ge.........