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  1. #27
    Join Date
    Jun 2010
    Location
    Western Nebraska
    Posts
    246
    Had a call from a new resteraunt owner in town. Freezer won't keep up. Found that "freezer" was a medium temp unit. Helped move all the product one door over. All has been good ever since.

  2. #28
    Join Date
    May 2005
    Location
    Michigan
    Posts
    123
    I have two;

    Went on the days last call, No Heat, I find the oil tank in basement empty . I go upstairs and tell home owner "your oil tank is empty". She says to me condescending "Do you knowing what your doing, we have a gas furnace" No mam, you have a oil furnace, and the tank is empty. Just bout' then her hubby shows up, and she says "this furnace guy THINKS we have a oil furnace, ahh yes honey, we do. She quietly retreated upstairs...

    Another war story...

    Got a call, "I installed my own furnace, It's very noisey, and has little airflow. I start down the basement stairs, blower is growling. He actually did a decent job on the supply duct. Problem was he omitted the ENTIRE return duct. I said you need to cut into the side of your furnace { upflow} and install return air ductwork. He said "ARE YOU CRAZY" that's a brand new furnace. If they wanted a hole in it, they would've cut it in @ the factory. I said good luck with your project...
    I may not be the sharpest knife in the drawer, but compared to some I'm a razor...

  3. #29
    Join Date
    Oct 2011
    Location
    Chicagoland Area
    Posts
    4,510
    Chinese restaurant calls. Needs the cooler fixed. I show up and the best information I could get is they had the condensing unit and evaporator installed yesterday and it doesn't work. Evaporator coil was hung properly and had power going to it. Condensing unit on top of box has power going to it, and the owner says there's freon in it. I put my guages on and I have pressure. I take a second look. No line set. My boss says walk away from that one. His reasoning: Either someone else walked away becuse of non payment or they did the work themselves and as soon as we touch it we own it.
    Officially, Down for the count

    YOU HAVE TO GET OFF YOUR ASS TO GET ON YOUR FEET

    I know enough to know, I don't know enough
    Liberalism-Ideas so good they mandate them

  4. #30
    Join Date
    Dec 2011
    Location
    Lower, DE
    Posts
    28
    No A/c Call, Maam where is your condenser located, sorry its not located there now, its gone..

  5. #31
    Join Date
    Jan 2011
    Location
    greenville , sc
    Posts
    718
    Quote Originally Posted by gravity View Post
    wow! suprised you didnt figure it out sooner. ever get a no heat call and there gas is turned off?
    or better yet , there is no unit?
    catch a man a fish , feed him for a day.
    teach a man to fish , ruin a good business opportunity.

  6. #32
    Join Date
    Feb 2010
    Location
    Landis North Carolina
    Posts
    528
    Went to call one winter night and discovered she was a recently divorced blonde ex nieghbor of mine.(can ya see where this is headn)Soooo I proceed to troubleshoot and find empty oil tank. After telling her the problem we started talking and long story short I kept her warm that night but the oil wasnt delivered untill morning.Hey I had to bleed the lines right? anyway when I get to shop the next day the piping/electrical crew leader told me she was his ex-sister in-law! lol Small world huh? My only experiance of that kind. Thought id share.

  7. #33
    Join Date
    Nov 2007
    Location
    Sherman, TX
    Posts
    9,441
    Delta pilot calls the morning after a sleet storm, to report that his outside unit is making a horrible racket.

    I'm thinking "fan banging on ice" ...no big deal....but on the way over, I'm thinking, "hey, he has gas furnaces and straight a/c".....

    I get there, and sho-nuff, the upstairs condensing unit is running and the fan is knocking the crap out of the ice from the storm.

    I go inside, and he's got a roaring fire in the fireplace. The house has an open staircase and a balcony on the second floor overlooking the living room.

    His thermostat? An "auto changeover" model.....The fireplace was generating so much heat, that the upstairs stat was calling for "cool".....
    Technical incompetence is NOT a sales tool....

  8. #34
    Join Date
    Nov 2007
    Location
    Sherman, TX
    Posts
    9,441

    Best voice mail ever.....

    "Dis Jimmy Cheng wife at Peking Chinese Resarhant....My little box is hot, you come quick!"......
    Technical incompetence is NOT a sales tool....

  9. #35
    Join Date
    Jul 2007
    Location
    Mount Airy, MD
    Posts
    7,281
    Quote Originally Posted by John Markl View Post
    "Dis Jimmy Cheng wife at Peking Chinese Resarhant....My little box is hot, you come quick!"......
    Well did you?

  10. #36
    Join Date
    Apr 2010
    Location
    Red Deer, Alberta
    Posts
    653
    Went out to check a boiler problem, but no boiler.. Heat comes on then dies after about 3 or 4 minutes... Discover it's a hot air furnace...
    Not being a hot air furnace kind of person (I'm the manager/owner), looked at it with the voltmeter, etc, then looked at the return air filter (just a fluke)... Totally plugged (and I mean TOTALLY!!!...mostly dog hair). Replaced filter (they had a pack of them) and told them to keep an eye on it. Wished I'd have taken a picture, told my guys to always take pictures after that...

  11. #37
    Join Date
    Oct 2011
    Location
    Chicagoland Area
    Posts
    4,510
    Quote Originally Posted by John Markl View Post
    Delta pilot
    Got alot of them here in Chi-Town
    Officially, Down for the count

    YOU HAVE TO GET OFF YOUR ASS TO GET ON YOUR FEET

    I know enough to know, I don't know enough
    Liberalism-Ideas so good they mandate them

  12. #38
    Join Date
    Sep 2010
    Location
    miami,fl.
    Posts
    605
    i got a service call, unit not cooling. i show up and the old lady says oh this unit was working good.but i replaced the filter yesterday so that cant be the problem. i take a look and find the evap coil frozen solid with ice. the lady slid in the new filter with the plastic wrapping she never opened the filter. lol

  13. #39
    Join Date
    Jun 2010
    Location
    North Fl
    Posts
    154
    I had a guy call us and tell us there was no air blowing out of the vent. When I got there I pulled the filter out and it still had the plastic on it.....I called the office to see if I could cut him a break and not charge him the service call, and after checking the computer they told me nope we were there about 90 days ago for the same thing.....
    HOW MUCH DID YOU SAY???

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