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  1. #222
    Join Date
    Mar 2012
    Location
    S.E. of Corsicana TX.
    Posts
    2

    my ac dont work

    This is automotive, but anyways this lady brings in her car and says my ac doesn't work. So I hit the switch and it turns on, I let it run for awhile and it's blowing cold and cycling as normal, so I call her and say I dont find anything wrong, come to find out she did not know that the snowflake button on the dash was the ac on/off switch.Gotta love it.

  2. #223
    Join Date
    Apr 2012
    Location
    Quincy,MA
    Posts
    46
    One I have been to. No Heat call.
    Receptionist, "Did you check your thermostat,customer emergency switch?"
    Customer, "Thermostat is turned up and no one touched the switch?"
    Arrived saw that painters were in the Kitchen where the emergency switch was located. Saw that every outlet and switch cover was removed. Turned customer switch back on.
    Oh look you heat works fine.
    Customer,"Am I going to be charged for this call?"
    Duh!!!
    Stupidity is not a crime, but our time is valuable.

  3. #224
    Join Date
    Apr 2012
    Location
    Quincy,MA
    Posts
    46
    Quote Originally Posted by kingkaiko2002 View Post
    After running around for 40 mins and multiple phone calls to different tech I ask the customer if I can use the phone cause mine was out of battery.
    It didn't occur that there was no lights to use, no digital clock displays, no TV's on?
    Not trying to slam just making common sense observations.

  4. #225
    Join Date
    Feb 2011
    Location
    Laredo, Tx
    Posts
    7
    I went to a call, unit was not turning off. Found thermostat set to fan on.

    Went to a courtesy call for a old lady who couldnt change her tstat from het to cool. Found it on auto changeover and calling for cooling, turned off and on and still no cool. Told her problem was somewhere else prob outside, customer said it was my fault for messing with tstat , lol. Told her i had to leave for another call, came back later and found high press safety tripped due to a bad cond motor.

  5. #226
    Join Date
    Apr 2007
    Location
    Dallas TX
    Posts
    192
    A scarey night, smelled odors, a 60% up flow furnace with the blower and burner doors swapped.

  6. #227
    Join Date
    Apr 2007
    Location
    Dallas TX
    Posts
    192
    In my younger do everything days, Dairy Queen called. The tomato slicer is throwing the slices on the ceiling. 3 phase motor, moved to a different electric outlet.

  7. #228
    Join Date
    Apr 2007
    Location
    Dallas TX
    Posts
    192
    The AC/Appliance guy across the street said you got to see this! Condensing unit shot with a shot gun. Boy friend was mad, wants to know if he could fix it.

  8. #229
    Join Date
    Apr 2007
    Location
    Dallas TX
    Posts
    192
    Boss called one day. Said I needed to help one of our techs. Get there and main tech is afraid of rats, and ride along helper on first month are standing around by the fan coil. I gabbed a trash bag like a glove and put the big critter in the trash. Some days it is easy to look great!

  9. #230
    Join Date
    Apr 2007
    Location
    Dallas TX
    Posts
    192
    for two summers all I did was replace bearings. only the Century motors with undersized bearings came back until 1st year warranty expired. and I did it in less time than our parts chaser takes to go to the parts house today.

  10. #231
    Join Date
    Mar 2007
    Location
    NW AR
    Posts
    2,478
    Breakers turned off..not tripped just turned off. Quite a few times.


    Another that sticks in my mind is a no cooling call. 120v at the condensor and disconnect. Start tracing backwards and find only 120 at the breaker panel as well. I figure its a transformer problem and tell the HO she will need to call the electric company. She seems extremely nervous. I notice the meter has no lock on it. Pull the meter and see that the HO had pulled 3 of the 4 plastic caps off of the meter. She missed one

  11. #232
    Join Date
    May 2005
    Location
    Little Rock, AR
    Posts
    63
    No heat call. Turn the stat up, furnace begins going through its sequence of operation. Gas valve opens and nothing happens. I didn't smell gas and from past experience I immediately think that the meter has been shut off or pulled. HO assures me they have gas because the furnace had been working that morning. I go check the meter anyway. I find the meter pulled. They used a bicycle inner tube and hose clamps to hook the gas back up LOL. Needless to say that with full utility pressure the inner tube didn't last long. It was split and gas was leaking. I shut the stop valve and filled out my service ticket. They through a fit over the bill because in their words "I didn't fix s$it"

  12. #233
    Join Date
    May 2011
    Location
    Ripley, WV
    Posts
    1,169
    Quote Originally Posted by rookietech311 View Post
    No heat call. Turn the stat up, furnace begins going through its sequence of operation. Gas valve opens and nothing happens. I didn't smell gas and from past experience I immediately think that the meter has been shut off or pulled. HO assures me they have gas because the furnace had been working that morning. I go check the meter anyway. I find the meter pulled. They used a bicycle inner tube and hose clamps to hook the gas back up LOL. Needless to say that with full utility pressure the inner tube didn't last long. It was split and gas was leaking. I shut the stop valve and filled out my service ticket. They through a fit over the bill because in their words "I didn't fix s$it"
    Priceless! They were the one who was using an innertube instead of getting the gas turned back on, but they want to act like YOU'RE a crook!

  13. #234
    Join Date
    Mar 2009
    Location
    Mount Holly, NC
    Posts
    3,195
    Quote Originally Posted by rookietech311 View Post
    No heat call. Turn the stat up, furnace begins going through its sequence of operation. Gas valve opens and nothing happens. I didn't smell gas and from past experience I immediately think that the meter has been shut off or pulled. HO assures me they have gas because the furnace had been working that morning. I go check the meter anyway. I find the meter pulled. They used a bicycle inner tube and hose clamps to hook the gas back up LOL. Needless to say that with full utility pressure the inner tube didn't last long. It was split and gas was leaking. I shut the stop valve and filled out my service ticket. They through a fit over the bill because in their words "I didn't fix s$it"
    I thought I was the only one to see something like that...
    see post 17
    The TRUE highest cost system is the system not installed properly...
    The three big summer hearththrobs...
    Mel Gibson
    Dwane Johnson
    The A/C repairman

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