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  1. #1067
    Join Date
    Jul 2012
    Location
    Bridgeton, MO, 'burb of St. Louis, Mo
    Posts
    5,576
    Post Likes
    got my attention at brain eating amoeba! I hear they are as bad as zombies.


    If thinking was easy,
    everyone would do it!


    The genius of the United States Constitution - when it frustrates the government, you know it is working. Truly, a timeless quote!

    RIP Mr. Gizmo; end of watch 10/27/16. I will never forget this furball.

    hvac_marc said "it's actually 90 right now in this shaded area of satan's butthole."

    “Don't believe signature quotes.” - George Washington

  2. #1068
    Join Date
    Aug 2009
    Location
    Beatrice, NE
    Posts
    6,390
    Post Likes
    Quote Originally Posted by rcstl View Post
    got my attention at brain eating amoeba! I hear they are as bad as zombies.
    You mean you don't wear a full hazmat suit, breather and all when you put the gauges on?

  3. #1069
    Join Date
    May 2018
    Location
    Texas
    Posts
    109
    Post Likes
    Lol

  4. #1070
    Join Date
    Aug 2009
    Location
    Beatrice, NE
    Posts
    6,390
    Post Likes
    You know it just occurred to me, the stupidest service call I ever went on was . . . The one I didn’t fix right the first time I was there.

  5. Likes theoldscroll liked this post
  6. #1071
    Join Date
    May 2018
    Location
    Central Florida
    Posts
    152
    Post Likes
    Stupidest service call I ever ran. (Stupid being on my end???)

    Customer calls, says they bought a new thermostat, what would I charge to install it?

    I was just licensed, hungry for work and customers, job was 10 minutes away.... here comes the stupid part ..... I said “sure, $xx dollars (svc call fee).”

    Upon arriving, the homeowner presents the lowest cost stat from a big box store..... and it’s DOA!

    So she says, oh I bought it just down the road, would you mind waiting while I run down and exchanging it? I said yes and proceeded to wait 45 minutes for her to return with the new one.

    New one arrives and it too is DOA! Now she is thinking the same thing every one reading this is probably thinking (no way, it’s something you are doing wrong, there is no way they could both be bad!).

    Now as a fellow tech, keep in mind that I tested continuity across thermostat pegs with batteries in... and stat removed from the wall... and couldn’t even get either stat to close the manual “on” switch for blower motor.

    At this point I tell her that I have a basic stat on my van.... let’s try it.

    Slap the stat from my van in and everything fired right up.

    ..... then she flips about the price of my stat..... being hungry and not wanting to make waves, I offered to give it to her at cost (which was actually less than the receipt I saw in her return bag, than the big box store). She of course agreed and off I went, with my service call fee in hand.... and 3 full hours of time spent.... ��

    On the bright side, she end up raving to her neighbors about me and I sold a system replacement AND a pull and clean to her direct neighbors.... then one of the neighbors friends hired me to put a compressor in!?

    So I am left with mixed feelings..... if you treat a stupid service call like it is stupid, you may miss out on the fallout of being patient with stupidity.

  7. Likes lions_lair liked this post
  8. #1072
    Join Date
    Apr 2005
    Location
    Australia : Queensland
    Posts
    1,632
    Post Likes
    Job for a Medical Centre Cold
    Arrive to find Controller Temp Reading 20.6’C
    Setpoint @ 20.1’C
    Up the Setpoint to 28’C
    Go check the Outdoor , both stages running & no faults
    2 Staff Members then stated “what have you done , it’s getting warm in here” & Proceded to turn of a Heater they had running in each of their rooms.

    Advised staff on how to use controller & changed Setpoint to 22’C & set schedule to come on @ 7am so the space is comfortable on their arrival @ 8am Weekdays.
    The primary function of the design engineer is to make things difficult for the fabricator and impossible for the serviceman.

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