So over here in southwestern ontario we pushed the honeywell true steam humidifiers. They were great until about 2 years later. We have installed maybe 50. And i am serious when i tell you we have replaced 90% of the water sensors. Customer calls regarding the fault code, you get there, remove the sensor and find it cracked all over the place.
Next issue is the tank with the heating element. Over time it turns a light gray and cracks. I've been told its our water over here, so id like to hear some other insight.
Honeywell has given us the go ahead to replace the water sensors under warranty if ANY issues come about.
We have now given our customers to option of us replacing their existing true steams with honeywells true ease at no charge.