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  1. #1
    Join Date
    Oct 2011
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    16

    Trane Warranty Question.

    I had two Trane A/C units installed last month. They seem to be working well, however I do not like the company that installed them. They are not a Trane comfort specialist, and don't know a lot about the systems, unless they call the Trane rep. They are a home appliance warranty company. My question is do I have to use them for the warranty for the first year, as parts and labor are covered?

  2. #2
    Join Date
    Jan 2009
    Location
    Keokuk, IA
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    5,520
    Quote Originally Posted by jc3103 View Post
    They are a home appliance warranty company.
    That's about all you need to know. It seems to be the experience most have had with companies used for home warranties is negative. They are extreme low bidders. Their job is to do band aide repairs to keep the unit running until the warranty runs out.

  3. #3
    Join Date
    Sep 2008
    Location
    Western PA
    Posts
    25,411
    jc3103,

    Please don't hijack threads. If you have a question, please start a new thread.

    I moved this to a new thread for you.

  4. #4
    Join Date
    Jun 2003
    Location
    Jacksonville, FL.
    Posts
    4,313

    Yes,

    for the first year ONLY they're the ones that carry the labor part of the warranty.

    Sorry.
    WHY?

  5. #5
    Join Date
    Aug 2007
    Location
    Northern VA 38 degrees N by 76 degrees W
    Posts
    5,058
    Quote Originally Posted by jc3103 View Post
    I had two Trane A/C units installed last month. They seem to be working well, however I do not like the company that installed them. They are not a Trane comfort specialist, and don't know a lot about the systems, unless they call the Trane rep. They are a home appliance warranty company. My question is do I have to use them for the warranty for the first year, as parts and labor are covered?
    Find a local TCS dealer and have them come out check the system, and purchase a 10 year parts and labor warranty and go from there.

  6. #6
    Join Date
    Jul 2006
    Location
    Virginia
    Posts
    4,614
    All you have to to to be a comfort specialist is pony up a few thou .so not all good Trane contractors are comfort speciaist. also the installer warranties a new install for the first year .also would get the 10 yr part and labor warranty

  7. #7
    Join Date
    Jun 2006
    Location
    Richmond, VA
    Posts
    2,844
    Quote Originally Posted by catmanacman View Post
    All you have to to to be a comfort specialist is pony up a few thou .so not all good Trane contractors are comfort speciaist. also the installer warranties a new install for the first year .also would get the 10 yr part and labor warranty
    Or pony up a few thou to not get the job done by a home warranty company
    Give a man a fish, he will eat for a day. Teach a man to fish, he will eat for a lifetime.

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  8. #8
    Join Date
    Dec 2002
    Location
    Arizona
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    4,334
    Quote Originally Posted by catmanacman View Post
    All you have to to to be a comfort specialist is pony up a few thou .so not all good Trane contractors are comfort speciaist. also the installer warranties a new install for the first year .also would get the 10 yr part and labor warranty
    Not quite, but thats another story.
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  9. #9
    Join Date
    Dec 2002
    Location
    Arizona
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    4,334
    Quote Originally Posted by second opinion View Post
    Find a local TCS dealer and have them come out check the system, and purchase a 10 year parts and labor warranty and go from there.


    That would be a very good idea! The home warranty companies are worthless!!!!!
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  10. #10
    Join Date
    Oct 2011
    Posts
    16
    I already have a 10 year Trane parts warranty, that came with the systems. Can i just get a separate labor only warranty from the TCS dealer?

  11. #11
    Join Date
    Dec 2002
    Location
    Arizona
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    4,334
    Quote Originally Posted by jc3103 View Post
    I already have a 10 year Trane parts warranty, that came with the systems. Can i just get a separate labor only warranty from the TCS dealer?
    Yes, you can.
    Make your expertise uniquely valuable.

    Make your influence uniquely far-reaching.

  12. #12
    Join Date
    Oct 2011
    Posts
    16
    Since i already have a 10 year parts warranty from Trane, I am wondering if I really need to purchase an extended service warranty. I don't know the cost, but I have a really good A/C contractor that I have used for years that would service the A/C's. Do you really think that it would be cost effective in the long run to have the service contract. The costs really should not be that great since the A/C's are new, and the parts are already covered. Or do I need to use a TCS to get the parts warranty?

  13. #13
    Join Date
    Aug 2007
    Location
    Northern VA 38 degrees N by 76 degrees W
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    5,058
    The cost is trivial compared to a repair.

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