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Thread: Service Manager

  1. #1
    Going to apply for a service Managers job and was asked to compile a list of what I think my duties should be looking for ideas So I do not miss any.

  2. #2
    Join Date
    Nov 2005
    Location
    PortChester N.Y.
    Posts
    135
    Inventory and cost control,Rotation managment,scapegoat?

  3. #3
    Join Date
    Jul 2001
    Posts
    3,112
    Operations and Sales

  4. #4
    Join Date
    Nov 2005
    Location
    PortChester N.Y.
    Posts
    135
    Representitive for those,"Unhappy customers".

  5. #5
    Join Date
    Feb 2006
    Location
    Austin, Texas
    Posts
    335

    all of the above plus technical support for the guys that don't know what to do, where to get parts, bid repairs. general Babysitting duties. Customer service. I view a service manager as one who Has been there and done that type of guy. Jack of all. thank god I'vd got one at 90k. He is the Best! And best of all he's an Oldtimer!

  6. #6
    Join Date
    Sep 2004
    Location
    Newbury Berkshire
    Posts
    490
    Golf every friday afternoon.

    Cheers

    Richard

  7. #7
    Join Date
    Jan 2002
    Location
    Ft.Worth,Tx
    Posts
    4,581
    Cost Control-Flat-Rate management
    Parts Inventory-Equipment Orders
    Customer Service-Factory Warranty Sup.
    Technical Support
    Design-Application-Sales
    Injury-Safety Corrdinator

    Marketing-Sales-Serviceman
    "Everyday above ground, is a good day".
    "But everyday that you have made a difference in someones life, may insure you stay above ground a little longer".<aircooled>

  8. #8
    90 k Can I apply at you’re shop. Thanks for the ideas I got the job been doing this for 20 years and have been around now I get to clean up after the guy b4 me that did nothing but I look at it as a lot of opportunities.

  9. #9
    Join Date
    May 2000
    Location
    Indianapolis, IN, USA
    Posts
    33,392
    My office is 3' lower than there rest of the offices. You know what flows downhill

    So I can relate to scapegoat and unhappy customer rep though the dispatcher tries to handle them for me!

  10. #10
    Join Date
    Dec 2001
    Location
    Chicago, N/W burbs
    Posts
    8,004
    Originally posted by azroncam
    90 k Can I apply at you’re shop. Thanks for the ideas I got the job been doing this for 20 years and have been around now I get to clean up after the guy b4 me that did nothing but I look at it as a lot of opportunities.
    Congratulations and good luck
    R2B4BTU

  11. #11
    Thank you

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