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  1. #1

    niagara cannot connet to bacnet controller&cannot reinstall software properly

    I'm learning niagara,and get some truble now,cannot connect to bacnet controler.


    MESSAGE [10:51:44 23-四月-14 CST][sys.registry] Up-to-date [78ms]
    MESSAGE [10:51:44 23-四月-14 CST][sys.registry] Loaded [156ms]
    MESSAGE [10:51:45 23-四月-14 CST][sys] Baja runtime booted ("c:\honeywell\webstation-ax-3.6.47") on Win-F683-7569-2DB9-E9D7
    WARNING [10:51:45 23-四月-14 CST][sys.lexicon] Cannot load "baja-zh"
    MESSAGE [10:51:45 23-四月-14 CST][sys] Loading "c:\honeywell\webstation-ax-3.6.47\stations\test\config.bog"...
    WARNING [10:51:45 23-四月-14 CST][sys.lexicon] Cannot load "history-zh"
    WARNING [10:51:46 23-四月-14 CST][sys.lexicon] Cannot load "bacnet-zh"
    WARNING [10:51:47 23-四月-14 CST][sys.lexicon] Cannot load "schedule-zh"
    WARNING [10:51:47 23-四月-14 CST][sys.lexicon] Cannot load "honeywellSpyderTool-zh"
    WARNING [10:51:47 23-四月-14 CST][sys.lexicon] Cannot load "honeywellBacnetSpyder-zh"
    WARNING [10:51:47 23-四月-14 CST][sys.lexicon] Cannot load "alarm-zh"
    WARNING [10:51:47 23-四月-14 CST][sys.lexicon] Cannot load "program-zh"
    WARNING [10:51:47 23-四月-14 CST][sys.lexicon] Cannot load "backup-zh"
    WARNING [10:51:47 23-四月-14 CST][sys.lexicon] Cannot load "web-zh"
    WARNING [10:51:47 23-四月-14 CST][sys.lexicon] Cannot load "driver-zh"
    WARNING [10:51:47 23-四月-14 CST][sys.lexicon] Cannot load "niagaraDriver-zh"
    MESSAGE [10:51:47 23-四月-14 CST][sys] Loaded (2609ms)
    WARNING [10:51:47 23-四月-14 CST][sys.lexicon] Cannot load "platform-zh"
    WARNING [10:51:47 23-四月-14 CST][sys.lexicon] Cannot load "platLon-zh"
    WARNING [10:51:47 23-四月-14 CST][sys.lexicon] Cannot load "platSerialWin32-zh"
    WARNING [10:51:47 23-四月-14 CST][sys.lexicon] Cannot load "platBacnet-zh"
    WARNING [10:51:48 23-四月-14 CST][sys.lexicon] Cannot load "platCcn-zh"
    WARNING [10:51:48 23-四月-14 CST][sys.lexicon] Cannot load "platDialup-zh"
    WARNING [10:51:48 23-四月-14 CST][sys.lexicon] Cannot load "platBport-zh"
    WARNING [10:51:48 23-四月-14 CST][sys.lexicon] Cannot load "platAccess-zh"
    WARNING [10:51:48 23-四月-14 CST][sys.lexicon] Cannot load "platDataRecovery-zh"
    WARNING [10:51:48 23-四月-14 CST][sys.lexicon] Cannot load "platGprs-zh"
    WARNING [10:51:48 23-四月-14 CST][sys.lexicon] Cannot load "platJennic-zh"
    WARNING [10:51:48 23-四月-14 CST][sys.lexicon] Cannot load "platMstp-zh"
    WARNING [10:51:48 23-四月-14 CST][sys.lexicon] Cannot load "platNdio-zh"
    WARNING [10:51:48 23-四月-14 CST][sys.lexicon] Cannot load "platNrio-zh"
    WARNING [10:51:48 23-四月-14 CST][sys.lexicon] Cannot load "platPower-zh"
    WARNING [10:51:48 23-四月-14 CST][sys.lexicon] Cannot load "platPowerNxs-zh"
    WARNING [10:51:48 23-四月-14 CST][sys.lexicon] Cannot load "platSerialQnx-zh"
    WARNING [10:51:48 23-四月-14 CST][sys.lexicon] Cannot load "platSysmonNp-zh"
    WARNING [10:51:48 23-四月-14 CST][sys.lexicon] Cannot load "platSysmonNx-zh"
    WARNING [10:51:48 23-四月-14 CST][sys.lexicon] Cannot load "platSysmonNxs-zh"
    WARNING [10:51:48 23-四月-14 CST][sys.lexicon] Cannot load "platSysmonNxt-zh"
    WARNING [10:51:48 23-四月-14 CST][sys.lexicon] Cannot load "platWifi-zh"
    ERROR [10:51:48 23-四月-14 CST][platform] Error loading time zone
    java.lang.RuntimeException: Current native time zone is not valid
    at com.tridium.install.BNativePlatform.getNativeTimeZ oneXml(Native Method)
    at com.tridium.install.BNativePlatform.init(BNativePl atform.java:88)
    at com.tridium.install.BDaemonPlatform.doCheckSession (BDaemonPlatform.java:867)
    at com.tridium.install.BDaemonPlatform.doCheckSession (BDaemonPlatform.java:852)
    at auto.com_tridium_install_BNativePlatform.invoke(Au toGenerated)
    at com.tridium.sys.schema.ComponentSlotMap.invoke(Com ponentSlotMap.java:1381)
    at com.tridium.sys.schema.ComponentSlotMap.invoke(Com ponentSlotMap.java:1346)
    at javax.baja.sys.BComponent.invoke(BComponent.java:1 102)
    at com.tridium.install.BDaemonPlatform.checkSession(B DaemonPlatform.java:657)
    at com.tridium.install.BNativePlatform.getInstance(BN ativePlatform.java:209)
    at com.tridium.platwifi.BWifiPlatformService.isValidP latform(BWifiPlatformService.java:282)
    at com.tridium.platform.BPlatform.initPlatform(BPlatf orm.java:125)
    at com.tridium.sys.Nre.loadPlatform(Nre.java:504)
    at com.tridium.sys.station.Station.bootStation(Statio n.java:79)
    at com.tridium.sys.station.Station.main(Station.java: 982)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknow n Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    MESSAGE [10:51:49 23-四月-14 CST][alarm.database] Loading...
    MESSAGE [10:51:49 23-四月-14 CST][alarm.database] Loaded [0ms, 4 alarms, 8 pages]
    MESSAGE [10:51:49 23-四月-14 CST][sys] Services Initialized (78ms)
    MESSAGE [10:51:49 23-四月-14 CST][sys.mixin] Updated [0ms]
    MESSAGE [10:51:50 23-四月-14 CST][web.server] HTTP Server started on port 80
    MESSAGE [10:51:50 23-四月-14 CST][fox] Service started on port 1911
    MESSAGE [10:51:50 23-四月-14 CST][sys] Niagara Runtime Environment: 3.6.47.9
    MESSAGE [10:51:50 23-四月-14 CST][sys] *** Station Started (1109ms) [6453ms total] ***
    niagara>MESSAGE [10:51:51 23-四月-14 CST][history.db] Starting async warmup of history config index...
    MESSAGE [10:51:51 23-四月-14 CST][history.db] Async history config index warmup completed in 15 ms.
    WARNING [10:52:01 23-四月-14 CST][fox] Closing session [0: Server 127.0.0.1:4091 doesn't match opened session [null]
    WARNING [10:52:01 23-四月-14 CST][platform] error checking platform time zone
    java.lang.RuntimeException: Current native time zone is not valid
    at com.tridium.platform.win32.BSystemPlatformServiceW in32.getNativeTimeZoneXml(Native Method)
    at com.tridium.platform.win32.BSystemPlatformServiceW in32.getPlatformTimeZone(BSystemPlatformServiceWin 32.java:141)
    at com.tridium.platform.BSystemPlatformService.loadPl atformServiceProperties(BSystemPlatformService.jav a:1321)
    at com.tridium.platform.win32.BSystemPlatformServiceW in32.loadPlatformServiceProperties(BSystemPlatform ServiceWin32.java:53)
    at com.tridium.platform.BPlatformService.doCheckPrope rtiesLoaded(BPlatformService.java:297)
    at auto.com_tridium_platform_win32_BSystemPlatformSer viceWin32.invoke(AutoGenerated)
    at com.tridium.sys.schema.ComponentSlotMap.invoke(Com ponentSlotMap.java:1381)
    at com.tridium.sys.schema.ComponentSlotMap.invoke(Com ponentSlotMap.java:1346)
    at javax.baja.sys.BComponent.invoke(BComponent.java:1 102)
    at com.tridium.platform.BPlatformService.checkPropert iesLoaded(BPlatformService.java:131)
    at com.tridium.platform.BPlatform.poll(BPlatform.java :330)
    at com.tridium.sys.resource.ResourceManager.run(Resou rceManager.java:158)
    MESSAGE [10:52:02 23-四月-14 CST][fox] Opened: 1 <- 3 :: Workbench @ chenz
    ERROR [10:52:13 23-四月-14 CST][bacnet.transport] Transaction Timed out! invokeId 1
    MESSAGE [10:52:13 23-四月-14 CST][bacnet.client] TransactionException pinging BacnetDevice {BACnetSpyder}: Transaction:timeout: invoke ID 1
    ERROR [10:52:27 23-四月-14 CST][bacnet.transport] Transaction Timed out! invokeId 2
    ERROR [10:52:39 23-四月-14 CST][bacnet.transport] Transaction Timed out! invokeId 3
    ERROR [10:52:51 23-四月-14 CST][bacnet.transport] Transaction Timed out! invokeId 4
    MESSAGE [10:52:51 23-四月-14 CST][bacnet.client] BacnetException uploading propertyId 122 in object device:9999: Transaction:timeout: invoke ID 4
    ERROR [10:53:03 23-四月-14 CST][bacnet.transport] Transaction Timed out! invokeId 5
    ERROR [10:53:15 23-四月-14 CST][bacnet.transport] Transaction Timed out! invokeId 6
    MESSAGE [10:53:15 23-四月-14 CST][bacnet.client] TransactionException pinging BacnetDevice {BACnetSpyder}: Transaction:timeout: invoke ID 6
    ERROR [10:54:57 23-四月-14 CST][bacnet.transport] Transaction Timed out! invokeId 7
    ERROR [10:55:02 23-四月-14 CST][bacnet.transport] Transaction Timed out! invokeId 8
    ERROR [10:55:07 23-四月-14 CST][bacnet.transport] Transaction Timed out! invokeId 9
    ERROR [10:55:09 23-四月-14 CST][bacnet.transport] Transaction Timed out! invokeId 10
    ERROR [10:55:14 23-四月-14 CST][bacnet.transport] Transaction Timed out! invokeId 11
    ERROR [10:55:14 23-四月-14 CST][bacnet.client] Unable to read the Bacnet object list for BacnetDevice {BACnetSpyder}
    ERROR [10:55:14 23-四月-14 CST][bacnet.client] Unable to learn Bacnet objects in BacnetDevice {BACnetSpyder}: javax.baja.sys.BajaRuntimeException: Object discovery failed!
    javax.baja.sys.BajaRuntimeException: Object discovery failed!
    at com.tridium.bacnet.job.BBacnetDiscoverJob.run(BBac netDiscoverJob.java:179)
    at javax.baja.job.BSimpleJob$JobThread.run(BSimpleJob .java:83)
    ERROR [10:55:19 23-四月-14 CST][bacnet.transport] Transaction Timed out! invokeId 12
    ERROR [10:55:19 23-四月-14 CST][bacnet.client] Unable to read the Bacnet object list for BacnetDevice {BACnetSpyder}
    ERROR [10:55:19 23-四月-14 CST][bacnet.client] Unable to learn Bacnet objects in BacnetDevice {BACnetSpyder}: javax.baja.sys.BajaRuntimeException: Object discovery failed!
    javax.baja.sys.BajaRuntimeException: Object discovery failed!
    at com.tridium.bacnet.job.BBacnetDiscoverJob.run(BBac netDiscoverJob.java:179)
    at javax.baja.job.BSimpleJob$JobThread.run(BSimpleJob .java:83)
    ERROR [10:55:21 23-四月-14 CST][bacnet.transport] Transaction Timed out! invokeId 13
    MESSAGE [10:55:21 23-四月-14 CST][bacnet.client] BacnetException uploading propertyId 122 in object device:9999: Transaction:timeout: invoke ID 13
    ERROR [10:55:33 23-四月-14 CST][bacnet.transport] Transaction Timed out! invokeId 14


    I try to reinstall the software to solve the problem,but get another problem, it seems didn't uninstall the software through...i cannot reinstall the software properly...

    it should be like this


    now it's like this



    so anyone can help me??
    1. connect to bacnetdevice
    2.install the software properly

  2. #2
    Join Date
    Dec 2013
    Location
    London
    Posts
    98
    What are you doing???

    It does not look as though you are trying to connect to a BACnet device!!! - it looks more like you are trying to run a station on your PC!!!
    You will get errors when running a station on your PC as the host is not connected to the BACnet ect networks. You are running the station off line so to speak.
    Why are you trying to delete your PC software?? There is no issue! If you do this you will need to re-license it (by the look of your screen shots however it looks to late to worry about that.)
    To remove the software correctly you need to run the 'un-install' program found in the installation folder.

    To connect to a live JACE/station you need to run the correct software version (3.4.x, 3.5.x, 3.6.x, 3.7.x) and simply run the 'find stations' scan. Put your PC on the right IP network using a free address and double click on the station you want to connect to.
    Is there nobody you can seek guidance from at your work???

  3. #3
    thanks for replyling ,no one can give me too muchu guid ,i've to learn this by myself...the most difficult thing is English is not my mother language,as you know most information is in English.

    the software is uninstalled just as you say ,but Pop up a dialog box prompts found errors during uninstalling. after that ,it can't be install properly. Fortunately i make a bakaup of sofeware and license,it‘s still working.

    show more screen shoot:
    Lonnetwork "discover" is available


    Bacnetwork "discover" is not available


    ”help“ shows "discover" is available


    this is the piont,the device in bacnetnetwor can not be connected.
    it‘s because of the incorrect install of software ? or something else is wrong?

  4. #4
    Join Date
    Dec 2013
    Location
    London
    Posts
    98
    Are you a controls engineer or something like a maintenance fitter or end user? how much experience do you have with other BMS systems?

  5. #5
    Join Date
    Mar 2007
    Posts
    155
    Stop before it's too late! Get some assistance immediately.

  6. #6
    i'm controls engineer,have One and a half years experience of Trend, that's quite different from niagara

  7. #7
    Quote Originally Posted by eyeLON View Post
    Stop before it's too late! Get some assistance immediately.
    thanks for your reply. no good way to solve this problem?

  8. #8
    Join Date
    Dec 2013
    Location
    London
    Posts
    98
    I would tend to agree with eyeLON you need to get some assistance before something gets damaged. Niagara is not something your going to pick up using the help files. You need to seek proper assistance and do the proper courses.
    I am not going to teach you Tridium by posting replies on this open forum. I will however answer your question. The reason the discover button is greyed out for you is because the bacnet network you have created is not online.

  9. #9
    hi, I am also a control engineer learning this and have mostly the same situation as you had. did you figured it out?

  10. #10
    hi, I also a control engineer that just starting to learn the niagara. And the bacnet network I creat is offline with the error message:
    ERROR [11:15:48 12-Nov-14 EST][bacnet] Unlicensed: /Drivers/BacnetNetwork
    javax.baja.license.FeatureNotLicensedException: tridium:bacnet
    at com.tridium.sys.license.NLicenseManager.getFeature (NLicenseManager.java:102)
    at javax.baja.bacnet.BBacnetNetwork.getLicenseFeature (BBacnetNetwork.java:588)
    at javax.baja.driver.BDeviceNetwork.checkLicense(BDev iceNetwork.java:527)
    at javax.baja.driver.BDeviceNetwork.fwStarted(BDevice Network.java:704)
    at javax.baja.driver.BDeviceNetwork.fw(BDeviceNetwork .java:691)
    at com.tridium.sys.engine.EngineUtil.started(EngineUt il.java:122)
    at com.tridium.sys.engine.EngineManager.start(EngineM anager.java:75)
    at com.tridium.sys.schema.ComponentSlotMap.start(Comp onentSlotMap.java:1689)
    at javax.baja.sys.BComponent.start(BComponent.java:15 5)
    at com.tridium.sys.engine.EngineManager.start(EngineM anager.java:82)
    at com.tridium.sys.schema.ComponentSlotMap.start(Comp onentSlotMap.java:1689)
    at javax.baja.sys.BComponent.start(BComponent.java:15 5)
    at com.tridium.sys.engine.EngineManager.start(EngineM anager.java:82)
    at com.tridium.sys.schema.ComponentSlotMap.start(Comp onentSlotMap.java:1689)
    at javax.baja.sys.BComponent.start(BComponent.java:15 5)
    at com.tridium.sys.station.Station.startStation(Stati on.java:312)
    at com.tridium.sys.station.Station.bootStation(Statio n.java:90)
    at com.tridium.sys.station.Station.main(Station.java: 1041)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)

    which says its unlicensed, however, I do have the licenses


    could you help me with this?
    thanks

  11. #11
    Join Date
    Jan 2002
    Location
    Fort Worth\Dallas, Texas
    Posts
    1,708
    Go to your license manager in the jace, open the license file and make sure it lists Bacnet.
    Go Rangers!

  12. #12
    there is two licenses I have: the Honeywell license and websopen license.
    and the Honeywell license view:
    <feature name="ascBAC" expiration="never" device.limit="none"/>
    <feature name="ascLON" expiration="never" device.limit="none"/>
    <feature name="redLink" expiration="never" schedule.limit="none" point.limit="none" history.limit="none" device.limit="none"/>
    <feature name="spyderBacnetProgrammable" expiration="never"/>
    <feature name="spyderProgrammable" expiration="never"/>
    <feature name="SpyderVAVApp" expiration="never"/>
    <feature name="XL10Wizards" expiration="never"/>
    <signature>MCwCFFUquwQdQhToAyFQ5XL7Mg6HLTWaAhRsx/UhkhWpXV2KuvWYradFM8svHw==</signature>
    </license>

    Does this mean I have the licenses for Bacnet?

  13. #13
    Join Date
    Jan 2002
    Location
    Fort Worth\Dallas, Texas
    Posts
    1,708
    No, you need to look at the Webs License
    Go Rangers!

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