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  1. #1

    York RTU Model: D7CG060

    Our tech is having a problem getting this unit to light. He has proven draft, gas, & spark but no ignition. The unit will light if he holds his hand over the exhaust. He had this problem with another York a few years ago and changed boards, proving switches, gas valves & igniters, nothing worked. That owner finally decided to have the unit replaced. Any ideas?
    Last edited by Fixedit; 10-31-2011 at 12:47 PM. Reason: Spelling

  2. #2
    Join Date
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    Please do not post duplicate threads in different forums.

  3. #3
    Join Date
    Jan 2009
    Location
    Central Iowa
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    It sounds like your tech is inexperienced. Car mechanics swap parts until the problem is (or isn't) fixed. HVAC techs figure out what is wrong and fix it.

    ...Have your tech check the heat exchanger for holes. If the hole(s) in the heat exchanger are big enough it can cause ignition problems. Then go downstairs and wake up the sleepy people inside and send them outside for some fresh air.


    If that doesn't work go find a HVAC Tech that knows his stuff.

  4. #4
    blabath, you are correct. A few years ago he was inexperienced. He has sinced changed to our employement and we have continued his education through schooling & on the job training. He has become a very reliable tech.

    He checked the heat exchanger for deficiencies, there are none.

    I will be unsubscibing from HVAC-talk as I expected knowledable advice not insults. Thanks so very much.

  5. #5
    Join Date
    Jan 2009
    Location
    Central Iowa
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    I apologize if I insulted you. That was not my intention. I was trying to warn you that there are hundreds of inexperienced techs out there, as well as guys that just don't care, who will simply swap parts out all day long rather than try and fix your problem. Some companies even reward this type of behavior by giving their techs a commision on parts they install.
    Congratulations on being the kind of company that trains their people. Good for you.
    Don't unsubscibe because of anything I said, I was merely trying to help you, not piss you off.

  6. #6
    Join Date
    Nov 2006
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    Southeastern Pa
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    19,573
    We cannot provide detailed help in an open forum. I recommend you get your post count to 15, apply for Pro membership (its free) and we can have this thread moved to pro commercial.
    [Avatar photo from a Florida training accident. Everyone walked away.]
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  7. #7
    Join Date
    Oct 2007
    Location
    Richmond, VA
    Posts
    362
    Quote Originally Posted by blabath View Post
    I apologize if I insulted you. That was not my intention. I was trying to warn you that there are hundreds of inexperienced techs out there, as well as guys that just don't care, who will simply swap parts out all day long rather than try and fix your problem. Some companies even reward this type of behavior by giving their techs a commision on parts they install.
    Congratulations on being the kind of company that trains their people. Good for you.
    Don't unsubscibe because of anything I said, I was merely trying to help you, not piss you off.
    To me, it seemed like you were trying to insult and piss him off.
    I think we need to approach people in a kinder and gentler way. Had you said that to me, I would have shrugged it off. I've been around here long enough to know how this forum is. Just my

  8. #8
    Join Date
    Jan 2009
    Location
    Central Iowa
    Posts
    213
    Maybe I was a little rude. I did not realize that the tech worked for him. I thought it was an equipment owner since that is who is supposed to be posting to this forum. After reading it back I realized he was the tech's boss and I can see why he would be insulted.
    I was pretty sure that the rules of the forum state that equipment owner's only should post questions here. If he would have posted in a pro to pro forum I would have handled it differently. I would have skipped the part about my disdain for parts swappers and gone straight to the suggestion of checking the heat exchanger. Some Lennox and some York units, in my experince, have had problems with the seams on the heat exchangers rotting out (I did two last year) and causing all kinds of ignition and other problems. The crack about waking up the sleepy people below was my (poor?) attempt at bringing a little humour into what could be a very serious CO problem.

  9. #9
    Join Date
    Oct 2007
    Location
    Richmond, VA
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    362
    blabath, he can't post in the pro to pro section because he doesn't have pro status. I'm not trying to give you too much grief. It's all good.

  10. #10
    Join Date
    Oct 2007
    Location
    Richmond, VA
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    blabath, I see that I was wrong. He could have posted in the tech to tech area. My bad.

  11. #11
    Join Date
    Jan 2009
    Location
    Central Iowa
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    I really was just trying to help.
    My Mom always said "The road to hell is paved with good intentions"
    Oh well!

  12. #12
    Join Date
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    PA
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    68,805
    The written word can be much harsher then was intended.
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    How many times must one fix something before it is fixed?

  13. #13
    Join Date
    Dec 2002
    Location
    SouthEast NC ICW & Piedmont Foothills
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    7,635
    I don't see where the OP indicated anything other than "our tech".....


    which simply put indicates homeowner...


    had OP stated they were the servicing company & their tech was having problems......


    lack of communication/detail......................
    It`s better to be silent and thought the fool; than speak and remove all doubt.

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