How do I go about getting either the manufacturer, distributor, or installer replace my ClimateMaster Tranquility 27 unit?
I had installed new with well and replacement duct work for $. I expect it run for that price.
In less that four years; I've had the aux heater control board burn up in the summer while not in use, the compressor controller relay failed, a solder joint inside the unit failed, the TXV valve failed, and the evaporator has a leak.
I mean unless Carrier / ClimateMaster's has just made a really poor product; I think that my unit was just a lemon. How do I persuade them to remove this defective unit and replace it with a new one?
Many thanks for the advice.