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  1. #1
    Join Date
    Feb 2011
    Location
    New Jersey
    Posts
    170

    Hmm What type of service I really need!?

    Hi - I am sincerely looking at a provider who can do HVAC tuning for my furnace, now that winter's setting in. Normally, it's approx. $ here in East coast. I have talked to and few visited my place but overall my impression has not been good. Every one of them offers the same set of inspection steps but each time I tell them BEFOREHAND that I would like to review the air duct pressures, the blower speeds, etc. since I strongly feel it's not correct they all tell me it's part of the inspection but in reality all they do is concentrate on the furnace equipment 99% and finally give vague excuses or reasons why it's not required, etc. Somehow I am getting the impression that out of all the various types of services like plumbing, electricity, carpentry, etc. the HVAC is perhaps the most vague and disjointed. I request you to please direct me on what and which type of service I really need here. The bottom line is EACH guy I called tried to hard sell me to buy a new furnace and AC instead of telling me the issue with all these rebates and efficiency levels, etc. kicked in! Just so all understands my furnace and AC is quite new, bought approx 2006.
    Last edited by beenthere; 10-10-2011 at 07:11 PM. Reason: price

  2. #2
    Join Date
    Feb 2007
    Posts
    999
    Did you mean to say UNscrupulous?

  3. #3
    Join Date
    Feb 2011
    Location
    New Jersey
    Posts
    170
    Removed it, just venting my anger. Just a lowdown here. As per Service Magic + Angies List, top 3 companies I spent $ and each one did exactly the same thing (inspection) and each one complained about how bad the condition is and strongly recommended I upgrade to more efficient system which Fed. Govt is giving big rebates, etc. Each one, beforehand assured me they will take "careful" measurements and will adjust blower pressures, static, dynamic, transient and all other funky words related to pressure and give me the complete picture. At the end, all they did was look at exhaust, look at CO readings, confirm to me they can't touch blower compartment or heat exchanger since its sealed, did some fiddling with the control panel, ran a cloth over the locations which burn (mine is gas) and collect my $. This gives me a thought - after having seen what they do, it's a nice way to make $...
    Last edited by beenthere; 10-10-2011 at 07:11 PM. Reason: price

  4. #4
    Join Date
    Jan 2011
    Location
    greenville , sc
    Posts
    718
    Quote Originally Posted by wisepole View Post
    Removed it, just venting my anger. Just a lowdown here. As per Service Magic + Angies List, top 3 companies I spent $ and each one did exactly the same thing (inspection) and each one complained about how bad the condition is and strongly recommended I upgrade to more efficient system which Fed. Govt is giving big rebates, etc. Each one, beforehand assured me they will take "careful" measurements and will adjust blower pressures, static, dynamic, transient and all other funky words related to pressure and give me the complete picture. At the end, all they did was look at exhaust, look at CO readings, confirm to me they can't touch blower compartment or heat exchanger since its sealed, did some fiddling with the control panel, ran a cloth over the locations which burn (mine is gas) and collect my $. This gives me a thought - after having seen what they do, it's a nice way to make $...
    service magic and angies list are vendor whores they place the biggest paying guys on top... try your local real-estate venue , or even the HOA..
    catch a man a fish , feed him for a day.
    teach a man to fish , ruin a good business opportunity.

  5. #5
    Join Date
    Feb 2011
    Location
    New Jersey
    Posts
    170
    Quote Originally Posted by jeremyhall.tech.sc View Post
    service magic and angies list are vendor whores they place the biggest paying guys on top... try your local real-estate venue , or even the HOA..
    Service Magic I might agree but not Angie's List, it goes via consumer reviews only. There's an ad portion but if you're wise you'll stick to consumer reviews.

  6. #6
    Join Date
    Jan 2011
    Location
    greenville , sc
    Posts
    718
    Quote Originally Posted by wisepole View Post
    Service Magic I might agree but not Angie's List, it goes via consumer reviews only. There's an ad portion but if you're wise you'll stick to consumer reviews.
    nope not true at all..... but hey you be the judge.
    catch a man a fish , feed him for a day.
    teach a man to fish , ruin a good business opportunity.

  7. #7
    Join Date
    Sep 2008
    Location
    Western PA
    Posts
    25,957
    Pricing discussions aren't permitted here. Please edit your posts to remove pricing.

    As far as the techs that have tried selling you equipment rather than repairing what you have...

    Some guys don't know what they are doing and, no matter what, you will need a new one. These aren't really techs, but salesmen with tool boxes.

    If you are unsatisfied with the services you have received, check out our Contractor Locator map. The men here are some of the best HVAC guys in the world.

  8. #8
    Join Date
    May 2004
    Location
    Frederick, MD
    Posts
    1,058

    Maybe

    try to stay away from the "big boys" where the techs are on commission and go with a small family-owned company that has your best interest at heart. There are still some out there, but you'll have to do some looking.
    GO NAVY, BEAT ARMY!

    A DECADE OF DOMINANCE! +3

  9. #9
    Join Date
    Mar 2005
    Location
    Suppy NC
    Posts
    4,517
    why do you feel something isnt correct with your system?
    cant speak for a differant company or tech but seems you should call one of them back and tell then you wiant the air flo checked.

    if you choose to call another company then tell then you want blower and static looked at. you also want a duct evaluation done
    not a hard test to preform and isnt time consuming either
    be prepared there may be nothing that can be done to resolve your concerns or it may becaome an expensive adventure
    you say the system is only 6 years old and it is in bad enough shape to warent talking about replacement!! why?

  10. #10
    Join Date
    Jan 2008
    Posts
    2,128
    A normal clean and check does not usually involve duct work.
    That is a whole separate issue. It is complicated and time consuming to properly evaluate duct work. A manual D is the starting point. And that book is like an inch thick. And most techs are not experts on ducts.
    I would call around for a company that will come over and do a proper duct evaluation if you really feel there is a problem.
    It won't be cheap.
    "Hey Lama, hey, how about a little something, you know, for the effort." And he says, "there won't be any money, but when you die, on your deathbed, you will receive total consciousness." So I got that goin' for me, which is nice. - Carl Spackler

  11. #11
    Join Date
    May 2009
    Posts
    520
    Quote Originally Posted by 2old2rock View Post
    A normal clean and check does not usually involve duct work.
    That is a whole separate issue. It is complicated and time consuming to properly evaluate duct work. A manual D is the starting point. And that book is like an inch thick. And most techs are not experts on ducts.
    I would call around for a company that will come over and do a proper duct evaluation if you really feel there is a problem.
    It won't be cheap.
    I agree. A complete duct evaluation is not your typical routine maintenance check. You should be prepared to pay quite a bit more for this service. And yes, call a smaller company if you want more personal service.

  12. #12
    Join Date
    Feb 2010
    Location
    Landis North Carolina
    Posts
    528

    Hmm

    Quote Originally Posted by 2old2rock View Post
    A normal clean and check does not usually involve duct work.
    That is a whole separate issue. It is complicated and time consuming to properly evaluate duct work. A manual D is the starting point. And that book is like an inch thick. And most techs are not experts on ducts.
    I would call around for a company that will come over and do a proper duct evaluation if you really feel there is a problem.
    It won't be cheap.
    so you guy's just service equipment only? When did service techs. stop doing air flow/balancing? When you go to do clean/check thats all you do? Most of the time the advice asked here turns out to be duct/airflow issue,and seeing how to properly do the job dont we need to be able to balance duct systems? Believe me ive done many and yes it is time consuming and sometimes a pain, but they call us to evaluate,troubleshoot, and make it right.Just imagine if you called a plumber and he said, oh its a faucet malfunction we dont do that you have to call lowes! Just saying even if its just a redimentry balance, you can usually get it dialed in close enough to make customer happy!Just like a thread earlier,about the forklift, dont know about you but i hate sending other people my money,Ive bought more tools this way than any other reason,to be full service one stop shop, btw, sealed blower?sounds like lazyness to me.When people recommend me they usually say something like call keith he's thorough and does it right.I always check over duct system and add hangers or reconnect as needed,if major rework is needed inform them and give quote!What opinion is the customer going to have when they pay and you leave and air isnt flowing every where! Bad impression and now lack of confidence=customer lost! And calling me. Thanks for all the business! lol

  13. #13
    Join Date
    Nov 2006
    Location
    Southeastern Pa
    Posts
    19,566
    Let's see.

    The unit is six years old?

    How old is the house? The ductwork?

    Was a manual J or D ever performed to determine your homes heat loss and gain, airflow to each area, etc?

    If the answers are "no," then there is no surprise there is a problem. Don't start with asking for a seasonal maint check. Call Co's until you find one who can do the checks I mentioned. Be prepared to pay for them. Good luck.
    [Avatar photo from a Florida training accident. Everyone walked away.]
    2 Tim 3:16-17

    RSES CMS, HVAC Electrical Specialist

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