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  1. #1

    Is carrier heat exchanger under warrenty - how can i find out

    I have a 1997 Carrier 58MSA120... During the installation of a new AC unit my servicer found a whole in my heat exchanger... I read some things on line, but nothing definitive about carrier extending warranties to 20yrs or life..even some mention of class actions law suits.. In net, i am just trying to figure out if there is a warranty claim or not.. the carrier web site did not seem to help. pls advise. thanks

  2. #2
    Join Date
    May 2000
    Location
    Indianapolis, IN, USA
    Posts
    34,607
    From what I see, the MSA had a 20 year HX warranty. Your dealer should be able to handle that for you. You would pay labor.

  3. #3
    Great.. thank you

  4. #4
    Join Date
    May 2009
    Posts
    520
    Probably not a wise idea to put a heat exchanger in a 14 year old furnace though!!!!

  5. #5
    Join Date
    Jun 2006
    Location
    Richmond, VA
    Posts
    2,990
    Quote Originally Posted by simplyrollin View Post
    Probably not a wise idea to put a heat exchanger in a 14 year old furnace though!!!!
    In addition to the warranty part coverage there is an allowance for a replacement furnace.....take the allowance for the new

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