However, what we end up doing is paying premium prices for so-so products with mediocre support, and then defending one and all for their mediocrity--kind of silly to defend the indefensibile.
Should all the manufactuers be on the hook to supply parts in a timely manner (several days at most) for at least the duration of their extended warranties--yep, they should, but what's their motivation to do so--absolutely nothing minus some type of consumer protection legislation.
These manufactuer's are more or less indistinguishable from one another--I had almost 9 years out of the Trane system and the compressor was only the final chapter. As I said in the beginning, Trane spent 4X $'s trying to get this system to work and keep it working prior to the compressor failing, so in the end I gave them a break on the compressor.
Also as I said before, time will tell with Carrier....it would have been kind of silly to give Trane any more of my $'s though given the last 9 years.