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  1. #1
    Join Date
    Dec 2009
    Location
    maroon lazyboy
    Posts
    1,044

    Appion Core Tool DOA

    I just bought a set of two Appion Core tools. One of them has a ball valve that is not fully aligned with the handle. IOW, fully opening the handle doesn't get you a fully open bore. This causes the core removal stem to catch on the interior of the ball valve. It does slide in and out, but it is off enough to be a problem...

  2. #2
    Join Date
    Oct 2010
    Location
    The very humid south
    Posts
    705
    sure they would gladly swap them out for you.

  3. #3
    Join Date
    Dec 2009
    Location
    maroon lazyboy
    Posts
    1,044
    got them on Ebay through seller JSPhilly (Johnstone)

    They should take care of it.

    I just was wondering if anyone else had seen this?

  4. #4
    Join Date
    Aug 2009
    Location
    Sugar Land, TX
    Posts
    56
    All my Appion Core tools have been perfect; I'm sure they will take care of it. On another note does anyone know where I can get replacement seals for the Appion Core tool?

  5. #5
    Join Date
    Dec 2009
    Location
    maroon lazyboy
    Posts
    1,044
    Quote Originally Posted by dennyf View Post
    All my Appion Core tools have been perfect; I'm sure they will take care of it. On another note does anyone know where I can get replacement seals for the Appion Core tool?
    appioninc this link will give you a list of distributors near you and also the phone number of their Headquarters.

  6. #6
    Are you all using the Appion Core tool for quicker evacuation times?

  7. #7
    Join Date
    Aug 2010
    Location
    Englewood, CO
    Posts
    121
    Quote Originally Posted by knave View Post
    I just bought a set of two Appion Core tools. One of them has a ball valve that is not fully aligned with the handle. IOW, fully opening the handle doesn't get you a fully open bore. This causes the core removal stem to catch on the interior of the ball valve. It does slide in and out, but it is off enough to be a problem...
    It does sound like a possible assembly issue. We do an operational test on each one, but looks like one didn't get noticed. If you haven't contacted us to arrange a replacement yet, give us a call at (303) 937-1580 and we'll take care of it at no charge... I apologize for any trouble.
    Christian Pena - Appion Inc.

    For faster evacuation, C.O.F.F.: Clean Oil, Full Flow

  8. #8
    Join Date
    Dec 2009
    Location
    maroon lazyboy
    Posts
    1,044
    Quote Originally Posted by Appion-ChrisP View Post
    It does sound like a possible assembly issue. We do an operational test on each one, but looks like one didn't get noticed. If you haven't contacted us to arrange a replacement yet, give us a call at (303) 937-1580 and we'll take care of it at no charge... I apologize for any trouble.
    Thank you... I have sent it to Jsphilly, I will let you know.

    Thanks for chiming in.

    Evan

  9. #9
    Join Date
    Dec 2009
    Location
    maroon lazyboy
    Posts
    1,044

    Recieved new core tool today.

    Thank you Appion and JSPhilly....

  10. #10
    Join Date
    Jul 2010
    Location
    Denver, CO
    Posts
    435
    Appion, is your factory in Englewood or is that just where you are? I always like to support local business and I sure have enjoyed my Appion core removal tool.

  11. #11
    Join Date
    Feb 2002
    Posts
    516
    I recently bought a pair from JStone. Used them on a job yesterday and couldn't pull a vacuum below 700mc. Put N2 pressure on the system and one of the core remover tools was LEAKING! Guess that I will have to contact JStone for a replacement.

  12. #12
    Join Date
    Aug 2010
    Location
    Englewood, CO
    Posts
    121
    Quote Originally Posted by HuNGRYTeCH View Post
    Appion, is your factory in Englewood or is that just where you are? I always like to support local business and I sure have enjoyed my Appion core removal tool.
    Our factory is actually in Englewood, where we moved to a larger facility last year. Prior to that, we were located in Denver proper, about a mile away from our current location. Since you're local, if you ever need support, feel free to come directly to the factory and we can take care of you.


    Quote Originally Posted by Bill Lee View Post
    I recently bought a pair from JStone. Used them on a job yesterday and couldn't pull a vacuum below 700mc. Put N2 pressure on the system and one of the core remover tools was LEAKING! Guess that I will have to contact JStone for a replacement.
    As discussed in another thread, the leak MAY be due to a fitting made outside of the SAE standard. However, if it is only one of the core tools you have doing this, it could just as well be a fluke on that tool.

    Feel free to contact us directly as well should you not get taken care of right away, as I personally would like to review any core tools not operating as we expect them to... if it ain't tight, it ain't right.
    Christian Pena - Appion Inc.

    For faster evacuation, C.O.F.F.: Clean Oil, Full Flow

  13. #13
    Join Date
    Feb 2006
    Location
    USA
    Posts
    4,381
    while on the appion topic my o ring is starting to wear down & only used it a few times. is there a replacement package of rings ? how long they typically last?

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