We have a 2 story house, one a/c unit, 2 zones. Our house was built in 2009 and we've had problems with our a/c unit and zones before we even closed on the house. We continue to have zoning system problems and we can't get it resolved. The dampers have already been replaced many times (at least 5x each) the damper motors have been replaced, the zoning board has been rewired 2x. We constantly have to call the a/c company out to have them replace a damper or rewire a damper or rebalance the air because the master and kids rooms are burning hot, the game room freezing. When they "fix" the air flow the kids room are like loud air tunnels and they can't sleep.
I don't know who to contact to help us. I feel like the a/c company we've been using is just putting band-aids on things until our warranty is up. I want to figure out WHY the dampers keep breaking and the air flow is constantly screwed up. Who should I contact? What could be a possible problem - maybe a desing flaw???
Any help and suggestions are appreciated.