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Thread: TU service tool

  1. #1
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    TU service tool

    My employer is thinking buying the Tracer TU Advanced v9.0.32 software, I know next to nothing about it and was wondering if that particular version could be use for CV chillers with adaptiview?
    There is not better place for the working men than the union! 100% UA the only HVAC union!

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    Thats what it's used for, good luck getting it.
    If you dont stand behind our troops, please feel free...........to stand in front of them.

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    Quote Originally Posted by chillrdude View Post
    Thats what it's used for, good luck getting it.
    Thanks, I was able to find quite a bit of info about it! getting it shouldn't be a problem.........I know a guy who knows a guy who knows a guy who knows a guy.............
    There is not better place for the working men than the union! 100% UA the only HVAC union!

  4. #4
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    Can anyone who's a member of one of the independent chiller service contractors groups chime in on this , after all issues such as this are what they were supposed to address.

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    The TU for chillers software was made for contractors the version Trane employees get is a little different just like Kestrel view vs Tech view

    Sent from my SM-G900V using Tapatalk

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    Quote Originally Posted by JEF1980 View Post
    The TU for chillers software was made for contractors the version Trane employees get is a little different just like Kestrel view vs Tech view

    Sent from my SM-G900V using Tapatalk
    . Seen the super secret SV about techview/kestrel,the Kestrel version was cracked and distributed among many non-Trane contractors. This is the first time I heard about the two TU versions, around here Trane refuses to sell the software period,we managed to get around them and buy it from another branch located down south.
    There is not better place for the working men than the union! 100% UA the only HVAC union!

  7. #7
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    Trane BS!

    Quote Originally Posted by valdelocc View Post
    . Seen the super secret SV about techview/kestrel,the Kestrel version was cracked and distributed among many non-Trane contractors. This is the first time I heard about the two TU versions, around here Trane refuses to sell the software period,we managed to get around them and buy it from another branch located down south.
    I've chimed in on other threads about this topic. We too, cannot get the software from the local Trane Sales Office.

    I understand that ALL the major players have found ways to make it difficult for their competition to service their equipment. This I believe takes it to another level...

    I would understand if the software were required to change sensitive, machine altering parameters and configuration data ONLY. Two different versions?contractor version vs. factory version of the software? fine, I get it... But to be denied the PURCHASE of software needed to "bind" (change) a transducer or sensor!?

    I think it's crumby that Trane feels they have to stoop to this level and put the customer in a position to be their only service provider.

    There have been people who've disagreed with me on this and that's fine... I'm NOT asking for it to be free, I'm just asking for an opportunity to BUY the software!

    I recommend to my customers who have this Trane equipment on their site to tell Trane "If you want sell me another chiller in this building you WILL PROVIDE me the software!"

    I've used it and it's certainly not rocket science.

  8. #8
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    I'm sure it's time to talk about RTAA oil flow codes or how to apply 515 sealant and prep flat gaskets for overhauls isn't it ??
    The toy chest is officially full ... I got a new toy..... 2007 Aston Martin V8 Vantage and yes it still gives me goosebumps
    You bend em" I"ll mend em" !!!!!!!
    I"m not a service tech.. I"m a thermodynamic transfer analyst & strategic system sustainability specialist
    In the garage , greasin', oilin' . tweakin' n shinin' Roll on spring 2017 !!

  9. #9
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    Well...

    Quote Originally Posted by Healey Nut View Post
    I'm sure it's time to talk about RTAA oil flow codes or how to apply 515 sealant and prep flat gaskets for overhauls isn't it ??
    We could... But if I didn't know any better, I'd say you're getting soft in your old age Healey.

    How about something a little more rowdy like say the ole open drive vs hermetic debate or...
    Executive Beige vs Carrier Grey vs Carribian Blue.

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    Quote Originally Posted by tcy612 View Post
    I've chimed in on other threads about this topic. We too, cannot get the software from the local Trane Sales Office.

    I understand that ALL the major players have found ways to make it difficult for their competition to service their equipment. This I believe takes it to another level...

    I would understand if the software were required to change sensitive, machine altering parameters and configuration data ONLY. Two different versions?contractor version vs. factory version of the software? fine, I get it... But to be denied the PURCHASE of software needed to "bind" (change) a transducer or sensor!?

    I think it's crumby that Trane feels they have to stoop to this level and put the customer in a position to be their only service provider.

    There have been people who've disagreed with me on this and that's fine... I'm NOT asking for it to be free, I'm just asking for an opportunity to BUY the software!

    I recommend to my customers who have this Trane equipment on their site to tell Trane "If you want sell me another chiller in this building you WILL PROVIDE me the software!"

    I've used it and it's certainly not rocket science.
    Just find someone smart enough to hack it.
    Federal Reserve, stealing your kids futures since 1913

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    Quote Originally Posted by acjourneyman View Post
    Just find someone smart enough to hack it.
    The thing is we shouldn't get to that extreme. I dont understand why some Trane Branches would sell the software and others wouldn't, it does not make sense from the business standpoint, I'm not aware of any other manufacturer enabling similar practices.
    There is not better place for the working men than the union! 100% UA the only HVAC union!

  12. #12
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    Quote Originally Posted by valdelocc View Post
    The thing is we shouldn't get to that extreme. I dont understand why some Trane Branches would sell the software and others wouldn't, it does not make sense from the business standpoint, I'm not aware of any other manufacturer enabling similar practices.
    I totally agree!

    You've got mail...

  13. #13
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    What gets me is you get all the sales people "qualified" to service these machines, and they don't know squat about real world situations. I am not saying all sales people, some do have actual service experience. Don't send hate mail. The vendors get factory certifications for free and service co. get to spend fortune s for one guy to get certified.

    Sorry, I'm just a lowly tinner

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