I'm very frustrated with the refrigeration alarm monitoring company we've been using for the past 15 years. Are there any reliable non-proprietary monitoring companies for monitoring refrigeration system alarms??
I'm looking for a monitoring service that:
calls within 30 mins of critical alarms; within an hour for non-critical alarms
speaks clear English
responds promptly to customer requests
can monitor Danfoss and CPC systems
I'm also curious in hearing about setups companies and contractors are using to monitor customers in-house.
I know we can setup contact points on our security/fire alarm system. We have a few locations setup that way. I'd rather not go that route. Any input is appreciated!