I'm about to purchase two new quadrifire pellet inserts - a Santa Fe and a Classic Bay 1200 -
Reading on this site, I'm starting to worry that I have committed myself to a service nightmare with these units. Are the problems that are being related here the norm or are they the exception?
I deal in technical support on computerized equipment daily, but I don't want to come home to having to deal with heating problems every night or every week. From what I'm reading, these stoves look to be extremely service intensive, poorly supported, and maintenance intensive as well. I just want to heat my house, not have to become a bloody pellet stove tech.
Should I back out? I haven't dropped the money yet but I will be doing so next month.