Correct...she was down in the basement with them and said it never 'turned on'
I did call both places at lunch today.
The first place said they needed to talk to the tech
The second place said the quote read 'blower inop - replace' which is exactly what mine says. When I asked for more info I got 'the blower doesn't work' I then explained to them I hooked it up directly to 115AC and was running fine. They said they have to come back out and look at it again.
Guess who's not coming back out =)