I must say I am impressed with the new parts they are putting in these units. Their new aluminum coil must be the best looking thing since sliced bread, they now have factory installed TXVs(Emerson not Parker), new variable speed boards that communicate. Of course I am understandably frightened enough not to buy one for a long time.
Here are the current stats: Units installed in the past 2.5 years (majority in 2009)
66 Amana heat pumps
20 coil failures
18 TXV failures
3 reversing valves
4 Multi Tap Capacitors
1 hole in discharge tube coming off compressor ( cut it in wrong place at factory?)
1 shorted wire on capacitor
That is yes 53 major to medium repairs in 1.5-2.5 years.
$0 in compensation from Goodman/Amana
$$$$ many, many pounds of R410a on us.
##### many, many, many man hours in the hottest times of the year when other calls have to be turned down in order to do warranty work.
This does not count several service calls due to our mistakes and one variable speed motor that got hit in an electrical surge.
We did a load calculation on almost every installed unit. We upgraded the ductwork on almost every unit also. Used vacuum pump, superheat, subcool.
I wonder how many people never called me back for the first service call?
Well I'd better rest up, got a 1.75 year old Amana making that sound that a compressor makes when it dies first thing tomorrow.
Thank goodness for Goodman.