Thursday got a call from a National middle man in charge of getting repairs done for Firestone/Bridgestone tire stores. My history as a customer with places like this is that they are not very bright.
Went to the store. 2 minutes away. Young kid for manager. I could tell he was talking to a girl and it was not business. Stood there at counter as he continued to talk . Tire tech comes up and he puts the girl on hold. He talks to the tech then goes back to the phone while I am still standing there. Then I speak up and say "excuse me.....I am here about the A/C " he said with the phone to his ear that it was fixed. I left and called Texas and told the girl that called me. She apologized, said she had no idea who went there first and told me to fax her a bill.
Next day she called back and asked me to go back because if was not fixed. I went back right after lunch. The punk was off the phone this time and making excuses. His assistant was shaking his head all the time he was talking. I go to the roof after having to move tires because I will not set up a extension later with out a brace of some kind and the tires were next to a shed. The roof was high and I figured the tires would be a good landing pad if something happened. Went up and compressor was very hot. That is where I stop. I wont diagnose anything until a compressor comes off of a thermal overload. I pull the breaker. I tell the manager this when I come back down. Then the dumb ass tells me the other tech said it needed a fan motor and he needed to order one. Not wanting to wait then he followed company policy and called the company in Texas that called me. I told him I would be back that afternoon or in the morning which is today.
I go back and my ladder is moved and the tires put back. I moved them again and set the ladder back up. Went on the roof and the indoor fan motor was running and compressor red hot again. I put the lid on, get my bag, load the ladder and pulled around front. I asked them who went on the roof and one of the managers said he did. I told him that I explained that I wanted the unit to cool yesterday and to leave it off and now it is hot again. Then I told him I was done and would not be back.