Anyone Ever Seen This Error Message?

[sodadude]

I have a HP Pavillion with Windows XP.

Everytime I turn on the computer, when I get to the desktop, I get the following message.

RUNNER ERROR

Runner file name(updates from HP.exe) lacks a '_'(the app ID separator)

I tried calling HP this morning and the language barrier was real tough.

The tech said it was an application error, corrupt files, or possible virus, at least I think that is what he said.

He said he would send me to a senior tech, but I would have to pay for the service. I declined for now.

Any ideas whatsoever would be greatly appreciated.

[Swampfox]

Try using System Restore and go back to a checkpoint before this problem started.

[karsthuntr]

Try this site:

HP site

[otto]

You need a new furnace......

[pecmsg]

Try this. it worked wonders on my old Dell with XP.

http://www.pcworld.com/downloads/file_description/0,fid,22262,00.asp

[gruvn]

Do you mean run time error ?

At start-up there are parameters to choose which programs you want to start and which ones you don't. The HP site may be able to tell you how to manipulate it or go to Microsoft more than likely they will have a better understanding of it.

I do think you have a corrupt file in a program that is trying to start on startup.

[sodadude]

Originally posted by swampfox
Try using System Restore and go back to a checkpoint before this problem started.

No go, but thanks anyways,.

[sodadude]

Originally posted by karsthuntr
Try this site:

HP site

This seemed like it was going to work, but Wild Tangent is not in my Add/Remove programs.

I was having the same problem as that guy old pops.

Still am. It seemed to happen after running Adaware and Wild Tangent was one of the things I checked, deleted and I think I did something called immunize, although that might be on Spybot.

So the little bastard Wild Tangent is hiding somewhere and he doesnt want to come out and play or get his ass kicked.

I lose again, sigh...................

[t527ed]

system full of noncomputables recover and recharge.

[sodadude]

I tried to recover the Wild Tangent file and was successful but still get the application error.

There are two other items in there as well, Back Web or something like that.

Perhaps I should recover them as well and see if error goes away.

What do you mean by recover and recharge?

[ct2]

Is this a DIY project? (site rules)....just kidding...

sodadue You may find that you will have to reformat the hard drive in order to get Wild Tangent out of your comp

do a google search for wild tangent removal and see what you can find. I had it once and if I remember correctly you have to go into the regestery and change back everything manually that was installed and leaving any of it in the regestery will trigger it to reinstall itself all over again

[PaysonHVAC]

Got to love it. I always hated how computers like HP come with a bunch of junk programs running that you don't need and give you THEIR install disk's, etc.

I'd rip that **** out of family members computers and install the plain XP version's, etc WITHOUT the dozen other HP programs running in the back ground.


I also always remove extra start up programs that I don't need running every time the computer starts.

So here's my tip of the day if running XP.

Go to the start icon, click "run" and type in "msconfig"
It will open the System Configuration Utility. Then click on the "start up" tab and see what has been inserted to start up when your computer boots. I do this often after a new program installs. Many programs set themselves up to run some loader each time your computer starts. You don't need most of it to be running. Just un check the boxes in that configuration. You may find a dozen programs you don't need to have running from start up. Your computer will be quicker with the freed up RAM.

Just keep what you WANT or NEED. Like virus scanners. Messenger, windows patches, etc.


Good luck.

[condenseddave]

Originally posted by otto
You need a new furnace......

WHy? Just because his superheat is too high???

You guys get carried away on all this replacement work.