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  1. #1
    Join Date
    Jan 2009
    Location
    Fairfield county Connecticuit
    Posts
    778

    Delta airlines charges soldiers baggage fee retuning from Afganistan


  2. #2
    Join Date
    May 2008
    Location
    Houston
    Posts
    440
    My son just told me about this. It is sad. I will bet you they refund the money but the damage is done. How could someone do that?

  3. #3
    Join Date
    Jan 2009
    Location
    Fairfield county Connecticuit
    Posts
    778
    I am never going to fly Delta again

  4. #4
    Join Date
    Aug 2001
    Location
    forney texas
    Posts
    17,890
    What's even worse is that Delta is under contract to fly the soldiers home.

  5. #5
    Join Date
    Oct 2004
    Location
    Virginia, near the coast
    Posts
    1,174
    In the report I heard, a Delta spokesperson apologized for the situation, announced that military personnel baggage allowance would be increased to four bags but no mention was made of a refund.
    It's a mechanical device, designed by humans, built by humans and operated by humans. What could possibly go wrong?

  6. #6
    Join Date
    May 2007
    Location
    Atlanta area
    Posts
    2,538
    http://www.baltimoresun.com/news/mar...,1252027.story

    Delta's previous policy allowed military personnel traveling in economy class to check three bags for free, and four bags if traveling in business or first class. Each bag can weigh 20 pounds over the standard allowance.

    The airline's policy was in line with that of other major carriers, including American, Continental, United and U.S. Airways.

    Army officials said those involved in Tuesday's incident were told that they could check four bags for free and that they could expense any excess baggage fees.

    "Their orders definitely stated they could check four duffle bags," said Col. Thomas Collins, an Army spokesman at the Pentagon. "Normally, it's not a problem."

    Paul Boyce, a public affairs specialist with the Army, said their orders also indicated that they could request reimbursement from the military for baggage fees. Such claims are typically settled in about 30 days, he said.
    No big deal. Someone wrote the orders wrong. Somebody made a mistake. Things like that happen every day. Nothing to get bent out of shape about.

    If the orders had been done right, would people be making a stink about the airlines? No, because the soldiers would have known better, and would have had the opportunity to make other arrangements.

    Ticket agents can't change airline baggage policy.

    Airlines have to limit baggage so that they can control the weight of the plane. It's not their fault if a passenger is misinformed.

    Don't blame the airlines for enforcing safety procedures. Blame the clerk who wrote the travel orders.

    If you want to blame someone at the airport for stupid safety procedures, blame the TSA. If you want to boycott an airline, don't do it because of sound safety procedures. Do it because of TSA procedures.
    Vacuum Technology:
    CRUD = Contamination Resulting in Undesirable Deposits.
    CRAPP = Contamination Resulting in Additional Partial Pressure.

    Change your vacuum pump oil now.

    Test. Testing, 1,2,3.

  7. #7
    Join Date
    Nov 2006
    Location
    TEXAS
    Posts
    806

    American Airlines is military friendly

    Not a reply bashing Delta but wanted to share how American helped us before our son's deployment and after his return.

    We flew out to San Diego to see him off in October. He had two seabags with gear that he did not need to take to Afghanistan and did not want to store at Pendleton. When we checked in we asked the gate agent if we had to pay for the bags since they were our son's excess military gear. We were able to check the bags for free and each weighed over 50lbs.

    Went back to SD this May to welcome the troops home. Same scenario, took both bags to the counter, explained they were for our son coming back in country and they flew free.
    Avatar is a tribute to my Great Grandfather, Andrew Stewart. This pin was one of his advertisements for his heating and plumbing business. I never knew him but must of inherited his love of things mechanical since I am the only blue collar worker in the family

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